Key Responsibilities:

• Collaborate with senior management and key stakeholders to ensure business systems align with organizational strategies.
• Provide clear, timely updates on project progress, risks, and results—managing expectations with transparency.
• Lead the review and redesign of business processes to improve efficiency, productivity, and scalability.
• Act as a key liaison between business users, the BSA team, and development teams to ensure alignment on requirements and outcomes.
• Foster strong, long-term stakeholder relationships by addressing needs and incorporating feedback into system solutions.
• Lead, mentor, and develop a team of Business System Analysts, ensuring professional growth and team excellence.
• Oversee the planning and successful delivery of business analysis projects, ensuring they meet scope, timeline, and strategic objectives.
• Drive complex business analysis initiatives—from identifying requirements to delivering functional specifications and implementing solutions.
• Manage team resources, prioritize projects, and mitigate risks to ensure optimal performance and high-impact results.
• Champion a culture of continuous improvement, encouraging innovation and adopting modern business analysis practices.

Required Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• 5+ years of experience in business analysis, with 2+ years in a leadership or managerial role.
• Proven ability to lead and develop a team of analysts, delivering high-quality solutions in a fast-paced environment.
• Strong analytical and problem-solving skills with a focus on aligning systems to strategic goals.
• Excellent communication and interpersonal skills—able to work cross-functionally and influence senior stakeholders.
• Experience managing complex projects with a strong grasp of resource planning, stakeholder engagement, and risk management.
• Adaptability to evolving business needs and shifting priorities.