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Sales and Customer Management Officer (Administration and Operation) - Siam Square

atBC Operations (Thailand) Limited

Type of Contract: Permanent 
Location:  Siam Square Bangkok


British Council Thailand is one of the biggest in the British Council’s global network with thousands of adult and young learner students studying with us. Our main office is based in Siam Square, Bangkok with locations spread out across the Bangkok metropolitan area and around Chiang Mai.

Our customers engage with us face-to-face, online, through email and via the phone. Our Sales & Customer Management team provides high quality and efficient customer service experience to all new and existing customers across all British Council services.


You will provide quality back-end administration and operational support to the British Council Sales & Customer Management Team.


You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.


You will bring along at least 1-2 years’ experience in admin & operational environment of customer management related field. You should be fluent in both Thai and English.


-       9.03 % of Provident Fund contribution from the Employer (after completing probation)

-       Medical Insurance and Corporate Medical Excess Claim

-       Enjoy 22 days of Annual leave

-       One month fixed Year-end bonus

-       Professional development opportunities


Interested applicants should read through the Role Profile

and apply online via:

We do not accept the application from ‘Quick Apply’

Closing date for applications: 11 November 2019 (23:59 UK Time)

We offer an attractive benefits package.

Only short-listed candidates will be contacted.

"Right to work in Thailand"

The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.

The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child-safe environment.

“The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants’ personal information to any third party without the prior consent of the applicant. Our privacy policy can be found at”

Skills required
  • Service-Minded
  • Good Communication Skills
  • Management
  • English (Very Good)
Education required
  • Business Administration
  • Marketing
  • Economics
Experience required
  • 1 years
Career level
  • Entry Level
Only Thai nationals can apply
Skills optional
  • Sales
  • English (Excellent)
  • 20,000 - 29,000 THB, Negotiable
Job function
  • Administrative
  • Management
  • Assistant
Job type
  • Full-time

Company overview

Size:100-500 employees
Founded in:1916

British Council Thailand Do you want to make a difference? The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making ... Read more

Why join us: Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rig ... Read more

Job location: Pathum Wan
Head office: 254 จุฬาลงกรณ์ ซอย 64 สยามสแควร์ ถนนพญาไท ปทุมวัน กรุงเทพฯ 10330
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