Job Description:

-System Requirement and Project Management

• Support and advised businesses on product launches, campaigns, and services
• Overall lead to consolidate and review requirements
• Review impact analysis and prioritize CR and defects with BTS and users.
• Review and sign off functional specification
• Lead and manage implementation planning and signing for systems under their responsibility
• Work with users about training plans, deployment & implementation plan, and communication with customers
• Track and update stakeholder for projects status. CRs or system enhancement which is related to systems under their responsibilities

-Parameter Setup and Release Management

• Manage and control parameter maintenance to ensure that user parameters under their responsibility are maintained and updated under appropriate control and approval
• Coordinate with UOBS and third parties such as VISA, Master cards for all system changes and improvements / releases deployment / compliance of third parties
• Supervise on file upload related to parameter maintenance

-Production / Incident Management

• Investigate and resolve problems, suggestions and system complaints under their responsibility within the SLA
• Coordinate with stakeholder users to ensure that the status of problems is updated for management
• Check and maintain security profiles and allow user access matrix changes.
• Coordinate with IDM / TOGA for system access settings

-People management and Others

• Manage staff and resources including hiring, coaching, training/development and mentoring
• Other jobs per assignment

Job Requirements:

• 7+ years’ experience in the IT industry and 5 years in Project Management and experience in Banking or Finance applications is preferable
• Knowledge of Loyalty & Rewards system from Banking and Investment system will be advantageous
• Management skill: Project Management, Resource Availability Management, Human Resource Management.
• Excellent troubleshooting and solutions abilities
• Strong analytical skill
• Good interpersonal skill
• Communicable in English (Speaking, Listening, Reading, Writing)
• Able to work at UOB Phetkasem and UOB Plaza Bangkok (BTS Phromphong)
• Bachelor’s or Master’s in Computer Science, Statistics, and Computer Engineering