IT Department Head of Digital Payment and E-commerce (VP)

atBank of Ayudhya PCL (Krungsri)

Job Purpose

Lead the technology strategy, delivery, and operations for Digital Payment and E-Commerce platforms, driving payment innovation, modernizing legacy systems toward Cloud-native and API-driven architecture, and enabling high-performance, secure, and scalable payment services.

The role will also lead AI-enabled software development transformation, applying AI SDLC, automation, and Agentic AI to improve development productivity, quality, and speed while maintaining strong security, regulatory compliance, and system resilience.

Key Responsibilities

1. Technology Strategy & Transformation

  • Define and execute the technology roadmap for Digital Payment and E-Commerce in alignment with business strategy.

  • Drive application rationalization to optimize technology investment, performance, and operational efficiency.

  • Lead modernization toward Microservices, Cloud-native architecture, API integration, and scalable platforms.

  • Establish and drive adoption of AI SDLC frameworks across software development.

2. Digital Payment Delivery & Operations

  • Lead delivery of critical payment platforms, including payment transaction processing, Merchant Management, E-Commerce, and payment network connectivity.

  • Ensure high availability, low latency, scalability, and resilience for high-volume payment transactions.

  • Promote AI-assisted development, code assistants, automation, and Agentic AI across coding, testing, and code review.

  • Continuously improve engineering productivity, software quality, and time-to-market.

3. Security, Risk & Regulatory Compliance

  • Ensure technology platforms comply with relevant payment, security, and regulatory standards, including ISO 8583, ISO 20022, PCI-DSS, and Bank of Thailand (BOT) requirements.

  • Partner with Cyber Security teams to strengthen incident response, BCP/DR, and operational resilience, including simulation and wargame exercises.

  • Ensure payment data integrity and effective management of transaction, settlement, interchange, and processing risks.

  • Establish responsible AI practices covering AI security, data privacy, transparency, and governance.

4. Stakeholder & Vendor Management

  • Manage strategic relationships with Cloud providers, payment/card networks, Core Banking vendors, and technology partners.

  • Lead vendor negotiations and performance management to ensure delivery against SLAs, quality, cost, and risk requirements.

  • Partner with senior business leaders and governance committees to provide technology recommendations and strategic direction.

5. People Leadership & AI Transformation

  • Lead and develop technology managers, technical leads, and software engineering teams.

  • Build an AI-first engineering culture and drive adoption of emerging technologies.

  • Promote Agile ways of working and continuously develop team capabilities in AI, automation, and modern engineering practices.

  • Act as a change leader in transforming technology delivery and engineering practices.

Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Information Technology, or a related field.

  • 10–15+ years of IT experience, with at least 3 years in a management/leadership role within Banking, Financial Services, or FinTech.

  • Proven experience managing Digital Payment, Payment Processing, E-Commerce, Merchant Acquiring, or Switching platforms.

  • Experience leading large-scale technology transformation and modern architecture initiatives.
  • Experience or strong vision in adopting AI SDLC, AI-assisted development, automation, or Agentic AI.

  • Strong knowledge of Microservices, API Gateway, Cloud Infrastructure (AWS/Azure), and modern application architecture.

  • Strong understanding of ISO 8583, ISO 20022, Tokenization, and payment transaction flows.

  • Knowledge of AI SDLC, LLM orchestration, MLOps, or AI Governance is highly desirable.

  • Strong understanding of technology security, resilience, and regulatory requirements in financial services.

  • Strong strategic leadership with the ability to influence and inspire large technology teams.

  • Excellent stakeholder management, communication, and negotiation skills.

  • Strong problem-solving and crisis management capabilities, with the ability to make effective decisions under pressure.

  • Passion for technology innovation, AI transformation, and continuous improvement.

  • Good English communication skill.


"Only shortlisted candidates will be contacted"


Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
Contact: Talent Acquisition Center: 0 2••• •••• #••183


Stay connected with KRUNGRI CAREER at:

  • FB: Krungsri Career
  • LINE: Krungsri Career
  • LINKEDIN: Krungsri

Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.

EN (https://krungsri.com/b/privacynoticeen)


ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง

ภาษาไทย (https://krungsri.com/b/privacynoticeth)

หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ

Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Skills required
  • Automation
  • Negotiation
  • English (Good)
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Senior Management
  • IT / Programming
  • Strategy / Planning
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Banking & Finance
Location:Bangkok
Founded in:1945
Ranking:4.5/5

Bank of Ayudhya Public Company Limited, commonly known as Krungsri, is the fifth-largest bank in Thailand in terms of assets, loans, and deposits.  Established on January 27, 1945, Krungsri offers a comprehensive range of banking and financial services to both individua ...

Read more

Why join us:

Joining Krungsri means becoming part of a leading financial institution with a rich history and a strong commitment to innovation and excellence. As a member of the MUFG network, employees have access to international expertise and opportunities for global collaboration.&nbs ...

Read more

Job location: Yannawa
Head office: สำนักงานใหญ่ 1222 ถนนพระรามที่ 3 แขวงบางโพงพาง เขตยานนาวา กรุงเทพฯ 10120
Display map
WorkVenture gives you an inside look at what it's like to work at Bank of Ayudhya PCL (Krungsri), office & team photos, reviews and more. This is the Bank of Ayudhya PCL (Krungsri) Company Page. All content is posted anonymously by employees currently or previously working at Bank of Ayudhya PCL (Krungsri).Apply to Central TechnologyApply to kenseiApply to M.supply interApply to WV