Chanel (Thailand) Limited
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Merchandising Manager/Assistant Manager, Watches & Fine Jewelry
atChanel (Thailand) LimitedThe WFJ Merchandising Manager/Assistant Manager is aimed to develop WFJ focusing on merchandising perspectives
Key responsibilities
WFJ business performance
- Participate in the construction of Thailand's strategic plans and action plans to contribute to regional WFJ ambitions
- Build mid-term to long-term sales projections and budgets that are in line with Thailand strategic plans
- Drive WFJ operations transformation and manage all related business / supply chain changes in Thailand.
- Lead the local implementation of new supply chain models, system, processes, and workflows in accordance with global and regional directions
- Communicate Thailand's WFJ vision and plans to regional WFJ Merchandising and regional High-end teams, ensure local needs and priorities are taken into account
- Monitor and analyse product performance and sales trends
- Prepare weekly and monthly business review reports
- Monitor new product launches and formulate necessary action plans to support the launches in partnership with other departments
- Drive Merchandising projects and new initiatives for Thailand to always seize new business opportunities
- Participate in global and regional projects, conduct necessary tests and provide local feedbacks
Forecasts, product assortment and stock management
- Act as the advisor to local WFJ Manager on business development opportunities related to stock, assortment and supply chain process enhancements
- Lead monthly sales forecasts and build model stock that are aligned to regional directions and guidelines
- Develop forecast simulations with regional WFJ Merchandising team to prepare for sales fluctuations
- Build product assortment strategy adapted to Thailand's market needs (WFJ & fashion networks)
- Manage and optimize local stock and inventory level by formulating necessary action plans
- Develop and monitor Stock KPIs (forecast accuracy, stock coverage, overstock and so on)
- Build product performance review and stock management tools like tracking files, PowerBI and dashboards
- Work closely with sales administration team on managing local operations, placing and tracking orders on products and selling tools e.g. packaging, customer brochures, etc.
- Ensure timely deliveries to boutiques
Drive high-end business:
- Work closely with regional high-end team on developing local high-end actions and fulfilling local high jewellery / high-end watch needs
- Plan and manage high jewellery events and boutique routings — product selection and routing calendar
- Monitor and analyze high-end sales— actual and to-be-invoiced sales.
- Keep close tracking on retail's TBI invoicing schedule and provide timely updates to WFJ Manager and regional high-end team
- Manage daily transfers and operations of high jewellery and high-end watch
- Drive implementation of global / regional commercial policies and other high-end guidelines
- Work closely with boutiques on managing customer requests
- Work closely with after-sales service team to drive local quality control processes and handle quality issues
Partnership with Retail team
- Provide strategic advice and develop action plans with retail team and boutiques
- Conduct quantitative analyses on product actions and collect qualitative feedbacks from retail team
- Define KPIs and drive retail performance by identifying merchandising gaps
Partnership with Finance team
- Formulate annual and quarterly budgets. Align with Finance team on sales projection during each budget cycle
- Review and develop business reports and finance monitoring tools
Partnership with IT team
- Conduct constant review of local processes and systems and propose needed improvements
- Coordinate with IT on system development/enhancement projects and manage projects roll-out
Academic / Professional qualifications
- At least a Bachelor's degree
Work experience
- 4 - 8 years of work experience in Product Management with at least 3 years in luxury industry
- Watch & Fine Jewellery/ Fashion / retail / luxury background is an advantage
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL
Experience required
- 8 years
Salary
- Negotiable
Job function
- Management
Job type
- Full-time
Company overview
Size:100-500 employees
Industry:Clothing / Textile
Location:Bangkok
Website:www.chanel.com
Founded in:n/a
Ranking:3.5/5
At CHANEL, the foundation of our success starts with our employees who defend the values of excellence, creativity, style, and modernity that ensured the originality of Coco Chanel in her time and continue to do so today. Within CHANEL, a true "culture of quality" exists where everyone feels involve ... Read more
Why join us: With a rich heritage and successful history in luxury fashion and cosmetics, Chanel is the global benchmark of modern elegance, impeccable quality and style. Our products, and our cultural values, blending both tradition and innovation, have been delivering the values of femininity, freedom and mode ... Read more
Head office: 8th Floor, The Offices at Central World 999/9 Rama I Road, Pathumwan, Bangkok. 10330 Thailand
Benefits
- Life Insurance
- Social Security
- Accident Insurance
- Health Insurance
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