สมัครได้ทันที 10 ตำแหน่งงานใหม่ที่ โฟร์ซีซั่นส์ โฮเต็ล
กรุงเทพ, บริหารทรัพยากรบุคคล
,รับสมัครบุคลากร
,งานธุรการ
บริหารทรัพยากรบุคคล,รับสมัครบุคลากร,งานธุรการ
ทักษะ:
Payroll
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards (25%).
- Assist with recruitment process including responding to applications and resumes, checking references and processing new hire paperwork. (15%).
- Maintain and update all computer records. (15%).
- Maintain confidentiality of information in the department including conversations, personal information and medical files. (10%).
- Comply with Four Seasons and the Hotel and Residences Work Rules and Standards of Conduct (10%).
- Maintain a clean, neat and organized work area and employee records. (10%).
- Work harmoniously and professionally with co-workers and supervisors. (10%).
- Maintain and update all communication channels for sharing company information with internal and external guests. (5%).
- Complete or ensure all payroll records are good for payroll master to process the payment.
- Run monthly, quarterly and annual/quarterly/monthly reports as needed.
- Assist with planning and execution of all employee relations events.
- Check PAC internal mailbox and post outgoing PAC mail.
- Assist with quarterly locker checks.
- What You Will Bring.
- We are looking for individuals who have a solid knowledge of Human Resources operations. The candidates must have good business acumen, a strong work ethic and people-management, good computer and effective communication skills. In addition the candidate must have strong interpersonal skills, are able to prioritise and adapt to the changing needs of the operation.
- Minimum 1-year of experience working in a supervisory capacity, experience in hotel human resources operations, preferably with Four Seasons or other luxury environment organization.
- Must hold the legal right to work in Thailand. Effective Communication skills in both speaking and writing English and Thai is required.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
วันนี้
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- Room Service Manager.
- At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
- Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
- About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
- Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
- Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
- About Four Seasons.
- Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
- As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
- What You Will Be Responsible For.
- Room Service Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Be able to supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel s guest rooms & suites. Room Service manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required. Must hold the legal right to work in Thailand.
- Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met; daily activities and planning for outlet operation.
- Keep up with the latest product trends and create seasonal and new guest room amenity program.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
- Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules.
- Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. Establish an effective and efficient method for setting orders properly.
- Train order takers in proper selling and telephone techniques.
- Ensure all private bars are stocked and controlled properly.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- What You Will Bring.
- We are looking for individuals who have a solid knowledge of Room Service experience. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
- Minimum of 3 year s experience working in a managerial capacity, experience in hotel operations, preferably Four Seasons or other luxury environment, experience in adult education or a similar experience.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
1 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
Finance, Accounting, Payroll, English, Cantonese
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Understand and possess a working knowledge of the Accounting & Finance Manual.
- Good understanding of Month-End Process, including but not limited to preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principles.
- Perform all daily, monthly, and other periodic accounting and financial reporting in an accurate and timely nature.
- Have a working knowledge of all areas in Finance to ensure that coverage can be provided for employees on vacation or leave.
- Be familiar with the program of records control, security, retention and disposal in accordance with hotel policy and procedures.
- Have the ability to direct the efforts, quality and timeliness of all aspects of the payroll, general ledger, accounts payable and general cashiering.
- Bachelor degree in Finance, Accounting or a related field (preferred).
- Proven exceptional performance in your current role, demonstrating leadership potential.
- Excellent communication and organizational skills, with proficiency in English, Cantonese or Mandarin.
- High attention to detail, problem-solving abilities, and a proactive mindset.
- Computer literacy to include MS Word, Excel, and ability to use e-mail and the Internet.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
1 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
กรุงเทพ, งานท่องเที่ยว / งานโรงแรม
,การจัดการ
,บริการลูกค้า
งานท่องเที่ยว / งานโรงแรม,การจัดการ,บริการลูกค้า
ทักษะ:
Teamwork, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest s original order; transport items to the guest table in a timely manner to ensure proper food quality.
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond u ...
- Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
- Commitment to supportive teamwork and open communication.
- Breakdown, clean and set-up of tables, buffets, and food stations.
- Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact.
- Work harmoniously and professionally with co-workers and supervisors.
- What You Will Bring.
- Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language.
- Excellent human relations skills; cheerful/accommodating demeanor.
- One to two years previous experience as an Outlet Supervisor in Food & Beverage outlet.
- High school education or equivalent experience.
- Requires good reading and oral in the English language.
- Excellent personal presentation and interpersonal skills.
- Flexible schedule with the ability to work all shifts, weekends and holidays.
- The Basic computer skill for online training and manage your own employee profile.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
1 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
Opera, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The Floor Supervisor is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel.
- The Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards as set by Four Seasons Hotels.
- The Floor Supervisor oversees both Room Attendants and Houseman working on the floors conducting detailed inspections of their work.
- Is responsible for keeping all linen closets neat, cleaned and stocked.
- Inspects rooms daily, including check-out, vacant and make-up rooms for cleanliness and that room are defect free. Inspects all VIP rooms prior to arrival.
- Reports Housekeeping Coordinator maintenance deficiencies that require immediate attention and follows up on their status.
- Ensures that all vacant/clean rooms and stay over rooms status have been updated.
- Ensures proper care and use of equipment, carts, baskets, cleaning and guest room supplies.
- Ensures that all Lost and Found items are forwarded to the Lost and Found Department according to Four Seasons Hotel.
- Personally conducts training as required and on a regular basis and monitors the implementation and progress of training programs on their effectiveness.
- Conducts and evaluate performance review on a regular basis.
- Reports to the Assistant Director of Housekeeping - Guest Floor any loss or damage of furniture, fixture or equipment.
- Strong training and supervisory skill are essential in this role.
- English communication ability good written and spoken English skills are essential, as is computer proficiency with MS Office. And ability to use the property management systems such as Opera systems, HotSos systems.
- Assists with responsibilities and duties in the absence or heavy volume in the areas of Public Area Attendant, Room Attendant and House Attendant.
- Able to be work in all shift.
- This position is a step into Management, and should be for an individual who would like to grow!.
- We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position. Applicants must be comfortable around chemicals, machines and have the ability to learn their operation.
- Candidates must have a firm knowledge of hotel operations and must have previous experience in Housekeeping management capacity. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons HotelBangkok provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
1 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Programs and directs activity options, as well as dining, shopping and other attractions, in order to create an unsurpassed luxury resort guest experience.
- Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Assures that Concierge Staff is well versed in activities with appropriately updated information through maintaining close contacts with vendors in the area.
- Interviews, trains and schedules the Concierge staff, as well as conducts performance evaluations and corrective interviews as needed.
- Responds properly in any resort emergency or safety situation.
- Works harmoniously with Front Desk, Reservations, Bell Staff and Valet Parking to assure smooth handling of guest arrivals and departures.
- Candidates must have a firm knowledge of the local market and speak Thai as well as being fluent in English. Must have the right to work in Thailand.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- What You Will Bring.
- Candidates with a passion for excellence, expertise in Guest Services are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Previous pre-opening experience is a plus.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service.
- Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city.
- Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
- Operations - Assistant Department Head.
- The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.
1 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
กรุงเทพ, งานท่องเที่ยว / งานโรงแรม
,การจัดการ
,บริการลูกค้า
งานท่องเที่ยว / งานโรงแรม,การจัดการ,บริการลูกค้า
ทักษะ:
Public Relations, Accounting, Energetic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The F&B Guest Relations Manager will support Restaurant Managers in planning, organizing, controlling and directing the work of Hostess team and Restaurant Reservations team, ensuring guest satisfaction.
- Coordinate and make sure all VIP and Hotel Guests special requests are handled efficiently and accurately.
- Provide full assistance to guests concerning general queries all the restaurants.
- Professionally collecting information about guest preferences, special conditions, food allergies, main purpose of the guests, etc.
- Respond to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
- Obtain familiarity with restaurant policies and procedures about training, safety and security.
- Understanding all outlet layouts and table/ floor plans.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Provide knowledge and skill training to the team both on the job and classroom training.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- What You Will Bring.
- One to two years previous experience as an Assistant Outlet Manager in Food & Beverage outlet is preferable.
- College education or equivalent experience;.
- Previous employment experience in a similar position with other luxury Hotels will be an added advantage;.
- Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- Requires reading, writing and oral proficiency in the English language.
- Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
- Positive attitude with a generous and uplifting team approach.
- Ability to proactively anticipate and prioritize the needs of the guest.
- Energetic and professional approach to his/her craft.
- Fluency in Thai and working proficiency in English are essential requirements.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
- The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.
1 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- During the pre-opening, support Chief Concierge who is a hotel champion for the launch of concierge KEY software program and establish the system for Hotel before further utilizing.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices.
- Processes parcels, packages, courier service, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
- Works harmoniously and professionally with co-workers and he/she directly report to Assistance Chief Concierge.
- Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
- Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
- Stores and retrieves guest luggage and packages.
- Utilizes a variety of internal software programs to accurately input special arrangements the guest has made and to assure proper billing.
- Non-Essential Functions.
- Assists with responsibilities and duties in the absence of Concierge leaders or due to heavy volume in the areas of the Bell stand, Front desk. Door greeter and lobby coverage,.
- Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Bangkok at Chao Phraya River provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
1 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The program consists of 3 six month department rotations within the Food and Beverage division, with gradually increasing responsibility.
- You will be assigned a buddy to assist you with settling into the program and with any ongoing questions.
- By the end of the program, graduating MITs should be ready to assume an Assistant Manager level role.
- Support The Food & Beverage leadership team in overseeing all aspects of food & beverage.
- Learn how to manage and lead a team of service professionals.
- What you bring.
- High attention to detail and commitment to a luxury quality.
- Previous experience in the food & beverage industry.
- A passion for exceptional service, fine dining and hospitality.
- Passion for excellence and innovation.
- Previous experience in the luxury market.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to adapt to changing guest needs and preferences.
- Strong leadership skills with the ability to manage, mentor, and motivate a diverse team.
- Exceptional customer service skills with a passion for delivering a luxury guest experience.
- Excellent communication, problem-solving, and organizational skills.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
2 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
กรุงเทพ, งานท่องเที่ยว / งานโรงแรม
,การจัดการ
,บริการลูกค้า
งานท่องเที่ยว / งานโรงแรม,การจัดการ,บริการลูกค้า
ประสบการณ์:
2 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages the Guest Services team, interviews, trains and schedules the staff (Roster). Conducts Performance Evaluations and disciplines staff when needed.
- Coordinates and liaises with various departments to ensure the hotel provides highest level guest experiences.
- Prepares management reports.
- Personally, inspects VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience.
- Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess.
- Acts as point of contact for in-house guests and local customers; provides individual assistance and accurate information.
- Maintains high visibility in the lobby and front desk area and provides assistance to our guests in a pro-active way.
- Resolves guest concerns and complaints speedily and efficiently; ensures complete guest satisfaction, protects the reputation of the hotel and the company.
- Keeps management informed of guest and staff related incidents; represents senior management in their absence.
- Ensures areas under supervision are perfectly maintained; conducts routine inspections of Public areas and guest rooms; takes proactive steps to rectify any shortcomings.
- Maintains a strong network of useful contacts in the service industry. Works with Guest Relations Assistant Managers and Guest Relations Manager on a Global Level to learn from each others successes and failures to develop a consistent product company wide.
- Screens next day movements for special instructions to various departments.
- Ensures pending follow up action is communicated to the next shift.
- Coordinates and manages the day to day operations; ensure the Angel of the Day, VIP / applicable guest recognition programs are fully adhered to and running smoothly within the Hotel.
- Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Services and lobby coverage.
- Performs any other duties as assigned to him/her by management and is also able to work in all shifts.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
- Works harmoniously and professionally with co-workers and direct superior.
- Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- What You Will Bring.
- Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
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