What's your role in the team?

• Lead and drive results for Pomelo's largest businesses, assuming the role of a business owner.
• Provide exceptional customer service, suggesting products that align with customers' needs.
• Lead and inspire a team of retail sales and support staff to achieve results while maintaining exceptional customer service.
• Act as a strategic leader, focusing on optimizing customer service and driving business outcomes.
• Actively engage with customers to understand their needs, providing valuable feedback to HQ for product selection optimization.
• Proactively explore new strategies to drive results and continuously improve customer service.
• Train retail salespeople to utilize various communication channels, social media, and Pomelo customer incentives to drive sales and achieve targets.
• Recruit, train, coach, and develop retail salespeople into customer service experts, fostering a culture of career development.
• Ensure the execution of visual merchandising standards, displaying the correct products effectively.

• Positive Work Environment:
• Maintain a positive and fun working environment, emphasizing talent development and team engagement
• Oversight of training, PnL, payments, cash management, and systems operations.
• Develop a strategic staffing schedule to optimize customer service while balancing expenses

Who are we looking for?

• Strong communication skills in English and Thai.
• Leadership experience in sales, boutiques, customer service, or the restaurant industry.
• Passion for fast fashion and staying current with industry trends.
• Kind, friendly, outgoing, and flexible with a competitive spirit.
• Ability to motivate and lead others to succeed.

Benefits

• Competitive compensation
• Opportunities for career growth and advancement within Pomelo
• Generous clothing allowance

Pomelo Store Managers lead our mid size locations. Your previous leadership experience is expected to be considered for this role. Continue to develop our medium size business and find ways to drive results. Your impressive results will be rewarded with internal promotions to the next leadership level. Basic English is required.

If you are ready to take on a leadership role in the dynamic world of fast fashion, apply now and become a key player in Pomelo's commitment to helping the customer. This opportunity is open to all genders. Be Pomelo!