We are looking for a motivated area manager to oversee at least 7 retail stores throughout Thailand.

The successful candidate will be responsible for growing the overall profit performance, ensuring quality consistency across each individual location and improve customer service (NPS).

Responsibilities:

Lead store set-up project management within budget and timeline

Coordinate with landlords, 3rd party logistics/ warehouses, contractors, local agencies and head office throughout from setup phase to routine operating phase

Manage P&L budget to maximize store profit while minimizing cost

Set sales targets, operational goals, and expectations for responsible stores

Oversee and optimize store operation to ensure consistency across the area

Lead, supervise, and motivate a team of store managers to achieve sales target and maintain stores to the highest standard

Responsible for ensuring that all customer service initiatives are in place, dealing with issues quickly and courteously

Actively research for customer insights to improve store operations and maximize sales revenue for the responsible stores

Provide insights to Headquarter in order to improve and innovate new feature/customer experience for customer

Continuously monitor competitors to react to the change quickly and keep up with the current trend and shopping experience that increase customer satisfaction

Qualifications:

2+ years of experience in managing multiple retail stores in Thailand, retail fast fashion brand would be a plus

Bachelors degree in related field

In-depth understanding of retail, apparel industry, or related industry

Strong leadership skill with proven track record in meeting sales target

Ability to understand and adapt to change management

Ability to motivate others and independent

Highly analytical and good with numbers

Outstanding communication skill

Fluent in English