Front Desk Operations:

Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.

Guest Support:

Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.

Grab & GO Station:

Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.

Coordination:

Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.