āļāļąāļāļŦāļēāļāļēāļ āļāļąāļĨāđāļĨāļ āđāļāļāļāđ āđāļāļŠāđāļāļāļīāđāļāļāļŠāđ āļāļģāļāļąāļ
āđāļĄāđāļĄāļĩāļāļģāđāļŦāļāđāļāļāļēāļāļŠāļģāļŦāļĢāļąāļāļāļĢāļīāļĐāļąāļāļāļĩāđ āļāđāļāđāļāļāļĩāđāđāļāđāļāļāļģāđāļŦāļāđāļāļāļēāļāļāļĩāđāļāļļāļāļāļēāļāļāļ°āļŠāļāđāļ
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Network Infrastructure
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ20,000 - āļŋ23,000
- Contract: 1 Year (First 4 month for performance evaluation before renew contract).
- WORK LOCATION: On-site to Izuzu tripetch.
- Address: 1088 Vibhavadi Rangsit Rd, Chatuchak, Bangkok 10900.
- Working Time: Mon-Sat, 8.30-17.30 ( āļāļģāļāļēāļāđāļŠāļēāļĢāđāđāļ§āđāļāđāļŠāļēāļĢāđ).
- Perform daily check on customer Infrastructure and Data Center for systems availability, backups completeness, check and resolve the alarms from infrastructure devices and escalate to Head of IT in a timely manner to meet within SLA.
- Troubleshoot problems and questions encountered by Users. This includes escalate to regional support teams if required and follow up until incident has been resolved.
- Prepare and create permission for access the server system.
- Monitoring network traffic and report to IT management.
- Cooperate with 3rd parties to resolve the network and infrastructure problems.
- Comply all IT regulations & policies.
- Work as the backup team in case of End User Support resources shortage or need support for special projects.
- Support other IT tasks as assigned by supervisor/SDM.
- Male, Female 25-40 years of age
- Bachelor degree in MIS, Computer Sciences or any related fields
- At least 1-3 years experience in IT Security, IT Infrastructure or any related fields
- Good communication
- Enthusiastic, hardworking, fast learner, initiator and able to work efficiently under pressure.
- Fair command of English.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ15,000 - āļŋ16,000
- Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
- Logging and Tracking the details of customer requests and problems as tickets.
- Identify the types, categories, severity, and urgency of the ticket.
- Provide technical/non-technical phone support to customers.
- Provide remote support and/or remote maintenance to customers.
- Control and follow up customer tickets in order to comply with customers Service Level Agreement.
- Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
- Act as a further escalation point for unresolved or escalated calls;.
- Route customer tickets to proper teams to follow up and handle (both internal and external) including.
- tracking the status of tickets until closure.
- Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
- Provide report to customer upon requests.
- Maintain and/or Update customer information in the Service Desk System.
- Participate and assist in driving knowledge management process.
- Others as assigned by Project Manager/Team lead.
- Work Place: FTH, Exchange Tower.
- Work Days: Ability to work flexible, 24x7, rotating shifts, including weekends and public holidays
- Fair command of English
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāđāļāđāļēāļāļ°āđāļāđ 24*7 āļŦāļĒāļļāļāđāļĄāđāļāļĢāļ āđāļŠāļēāļĢāđ - āļāļēāļāļīāļāļĒāđ .
- Male or Female, age not over 27
- Bachelors Degree in Computer Science, Computer Engineering, Information Systems, or IT related fields.
- 3 years experience in IT/Engineering Technical support or Customer Service area.
- Proficiency in English.
- Able to understand customer contracts, Service Level Agreement, and Scopes of work.
- Basic knowledge of Computer Hardware, Windows operating system, and MS Office.
- Good Troubleshooting skills and Customer Service mind.
- Excellent communication skills.
- Able to work under pressure and time constrain.
- Able to work in shift and overtime.
- Fair typing skill for both English and Thai. (Estimate: 25-30 words per minute).
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ19,000
- Coordinating with Internal stakeholders related to the project to ensure all the task assignments are handled efficiently to be able to update the project progress to customer.
- Handling the administrative tasks according to customer request.
- Coordinate project management activities, resources, equipment and information between customer and Internal stakeholders, Cloud, Data Center Project Manager.
- Liaise with clients to identify and define requirements, scope and objectives.
- Act as the point of contact and communicate project status to all participants.
- Developing and maintaining filing systems to maintain project status records, prepare reports on weekly and monthly basis.
- Participate meeting with customer and internal team to provide updates on pending task and project status.
- Ad hoc responsibility: Perform additional duties as assigned to support the successful completion of projects.
- Any related task as assigned..
- A bachelor's degree in business administration or a relevant field.
- Proven experience in administrative positions; experience as a Project coordinate or Sales coordinator will be considered a plus;
- Good Computer skill (MS Office; Word, Excel (Pivot / V-lookup) and etc.)
- Excellent verbal and written communication skill.
- Proficient in English will be considered a plus;
- Strong client-facing and teamwork skills.
- Solid organizational skills, including multitasking and time-management.
- Good administrative, detail-oriented, and problem-solving skills.
- Current knowledge of industry trends and regulations.
- Office Time: āļāļąāļāļāļĢāđ-āļĻāļļāļāļĢāđ āđāļ§āļĨāļē 08:30-17:30 āļ§āļąāļāļŦāļĒāļļāļāļāļēāļĄāļāļāļīāļāļīāļāļāļĢāļīāļĐāļąāļ
- Working Location: āļāļēāļāļēāļĢāđāļāđāļāļāļĢāļąāļĨāļŠāļĩāļĨāļĄ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ75,000 - āļŋ80,000
- Location: ZTE Office, Empire Tower.
- Level: Senior - Expert.
- Key Performance Indicators:
- Lead Pre-Sales for Pan-Net Cloud IaaS and PaaS offerings.
- Design the Commercial and Technical solutions based on customers needs.
- Overall responsibility: position will be located in Slovakia but will be responsible for pre-sales and sales on international level (primarily in Europe).
- Identify target customers and sales opportunities with the clients, engage with prospects to understand their business and technical challenges and map them to DT PN products and solutions.
- Translate Pan-Nets cloud and IaaS solutions and service offerings into meaningful business opportunities for the customers.
- Consult customers on how to transform their current workloads to the cloud using pan-net. cloud products.
- Create customer technical documentation and presentations that define the solution, develop sales documentation.
- Educate the customer and internal stakeholders on cloud native principles. Engage as subject matter expert on IaaS/PaaS solutions.
- Work closely with the sales team as well as other business partners in articulating solutions to customer.
- Gather technical requirements, develop cost effective design and solutions, and present to customers. Engage with solution teams, product managers and other functional teams in the company to deliver the best experience to the customer.
- Lead customer facing presentations, solution envisioning, and proof of concepts.
- Give product demonstrations and prepare compelling proposals to convey value proposition to customers. Identify and resolve technical questions.
- Lead and response to RFI, RFP, RFQ, RFx and proposal developments, close deals and manage contract negotiations.
- Promote the products and soulution at industry events, customer events and other venues.
- Education: University degree Master in computer science, telecommunications, economics or related fields.
- Professional knowledge, skills, know-how in the field & experience in the field:
- More than 5 years experience in field of activity.
- Hands-on experience with one or multiple public cloud offerings (AWS; GC, Azure).
- Practical experience in cloud adoption and cloud transformation.
- Ability to conduct live cloud product demonstration for customers.
- Experience with opensource tools for cloud adoption preferred (e.g. open stack, terraform, ansible,.).
- Experience with telco applications and their requirements for cloud migration preferred.
- Quick learner, ability to multi-task, and work with global distributed teams. Open to travel internationally.
- Excellent listening, negotiation and presentation skills, Excellent verbal and written communications skills.
- Experience in coordinating and managing in cross functional and international teams.
- Ability to manage stakeholders across hierarchies and communicate with the executive positions.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ18,000 - āļŋ21,000
- Contract: 3 Month.
- āļāļāļāđāļāļāļāļēāļĢāļāļģāļāļēāļ .
- āļāļģāļĢāļēāļĒāļāļēāļāļāļēāļĄāļāļĩāđāļāļđāđāļ§āđāļēāļāđāļēāļāļāļģāļŦāļāļ āđāļāđāļ Daily report, Monthly report, Incident Report.
- āļāļĢāļ§āļāļŠāļāļāļāļēāļĢāļāļģāļāļēāļāļāļāļāļĢāļ°āļāļāļāđāļēāļāđ āđāļāļĢāļđāļāđāļāļ Routine check, Realtime monitor.
- āļāļĢāļ§āļāļŠāļāļāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāļāđāļēāļ āđ āļāļēāļĄāļāļđāđāļĄāļ·āļāļŦāļĢāļ·āļāļ§āļīāļāļĩāļāļēāļĢāļāļĩāđāļāļđāđāļ§āđāļēāļāđāļēāļāļāļģāļŦāļāļ.
- āļāļīāļāļāļąāđāļ āđāļĨāļ°āļĢāļ·āđāļāļāļāļ āļāļļāļāļāļĢāļāđāđāļāļ·āđāļāđāļŦāđāļāļĢāļīāļāļēāļĢ Internet āļŦāļĢāļ·āļ Wifi āđāļŦāđāđāļāđāļĨāļđāļāļāđāļēāļāļĩāđāļĄāļēāđāļāđāļēāđāļāđāļāļĢāļīāļāļēāļĢ āļĢāļ§āļĄāļāļķāļāļāļāļĒāļāļĢāļ§āļāļŠāļāļāđāļĨāļ°āđāļŦāđāļāļģāļāļĢāļķāļāļĐāļēāđāļāļāļēāļĢāđāļāđāļāļĢāļīāļāļēāļĢ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļĨāļđāļāļāđāļē āđāļāļ·āđāļāļāļāļāđāļāļāļāļēāļāļāļĢāļīāļāļēāļĢāļāđāļēāļāđ āđāļĨāļ°āļāļīāļāļāļąāđāļ āļāļĢāđāļāļĄāļŠāđāļāļĄāļāļāļāļĢāļīāļāļēāļĢāļāļąāļāļĨāļđāļāļāđāļē.
- āļāļēāļāļāļ·āđāļāđāļāļēāļĄāļāļĩāđāļāļđāđāļ§āđāļēāļāđāļēāļāļāļģāļŦāļāļ āļāļēāļĄāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄ.
- āđāļāļāļĢāļāļĩāļāļĩāđāļāļĢāļąāļāļĒāđāļŠāļīāļāļāļāļāļāļđāđāļ§āđāļēāļāđāļēāļ āļŦāļĢāļ·āļāļāļĢāļąāļāļĒāđāļŠāļīāļāđāļāļŠāļāļēāļāļāļĩāđāļāļģāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āļāļĩāđāļāļđāđāļĢāļąāļāļāđāļēāļāļĄāļĩāļŦāļāđāļēāļāļĩāđāļāļđāđāļĨāļĢāļąāļāļāļīāļāļāļāļāđāļāđāļĢāļąāļāļāļ§āļēāļĄāđāļŠāļĩāļĒāļŦāļēāļĒāļāļđāļāļāļģāļĨāļēāļĒ āļŠāļđāļāļŦāļēāļĒāđāļāļĢāļ°āļŦāļ§āđāļēāļāļāļāļīāļāļąāļāļīāļŦāļāđāļēāļāļĩāđ āđāļāļĒāļāļ§āļēāļĄāļāļĢāļ°āļĄāļēāļāđāļĨāļīāļāđāļĨāđāļāļāļāļāļāļđāđāļĢāļąāļāļāđāļēāļ āļŦāļĢāļ·āļ āđāļāļāļĢāļāļĩāļāļĩāđāļāļđāđāļĢāļąāļāļāđāļēāļāļāļāļīāļāļąāļāļīāļŦāļāđāļēāļāļĩāđāļāđāļ§āļĒāļāļ§āļēāļĄāļāļĢāļ°āļĄāļēāļ āļāļđāđāļĢāļąāļāļāđāļēāļāļāļ°āļāđāļāļāļĢāļąāļāļāļīāļāļāļāļāļāđāļāđāļŦāļāļļāļāļēāļĢāļāđāđāļĨāļ°āļāļāđāļāđāļāļ§āļēāļĄāđāļŠāļĩāļĒāļŦāļēāļĒāļāđāļēāļāđ āļāļĩāđāđāļāļīāļāļāļķāđāļāđāļāļāļļāļāļāļĢāļāļĩ.
- āļāđāļāļāļāļāļīāļāļąāļāļīāļāļēāļĄāļāļāļŦāļĄāļēāļĒāđāļĢāļāļāļēāļ āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ āļŦāļĢāļ·āļāļāļāļāļāļļāļāđāļāļīāļāļāļāđāļāļ.
- āļ§āļąāļ/āđāļ§āļĨāļē/āļŠāļāļēāļāļāļĩāđāļāļāļīāļāļąāļāļīāļāļēāļ.
- āļ§āļąāļāļāļģāļāļēāļāļāļāļāļī: āļāļēāļĄāļāļēāļĢāļēāļāļāļāļīāļāļąāļāļīāļāļēāļ (āļāļēāļāļĄāļĩāļāļēāļĢāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļāļāļēāļĄāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄ) āļāļģ 5 āļ§āļąāļ āļŦāļĒāļļāļ 2 āļ§āļąāļ.
- āđāļ§āļĨāļēāļāļģāļāļēāļāļāļāļāļī: āļāļģāļāļēāļāļ§āļąāļāļĨāļ° 8 āļāļąāđāļ§āđāļĄāļ (āđāļĄāđāļĢāļ§āļĄāđāļ§āļĨāļēāļāļąāļ).
- āđāļ§āļĨāļēāļāļąāļ: 1 āļāļąāđāļ§āđāļĄāļ.
- āļāļēāļĢāļĨāļāđāļ§āļĨāļēāļāļģāļāļēāļ: āļāļāļąāļāļāļēāļāļāđāļāļāļĨāļāđāļ§āļĨāļēāļāļģāļāļēāļāļāļļāļāļāļĢāļąāđāļāļāļĩāđāđāļāđāļēāļāļēāļāđāļĨāļ°āđāļĨāļīāļāļāļēāļ āļāļēāļĄāļāļĩāđāļāļđāđāļ§āđāļēāļāđāļēāļāļāļģāļŦāļāļ.
- āļŠāļāļēāļāļāļĩāđāļāļāļīāļāļąāļāļīāļāļēāļ: āļĻāļđāļāļĒāđāļāļēāļĢāļāļĢāļ°āļāļļāļĄāđāļŦāđāļāļāļēāļāļīāļŠāļīāļĢāļīāļāļīāļ āļŦāļĢāļ·āļāļŠāļāļēāļāļāļĩāđāļāļĩāđāļāļđāđāļ§āđāļēāļāđāļēāļāļāļģāļŦāļāļ.
- āļāļĢāļāļĩāļāļĩāđāļāļāļąāļāļāļēāļāļāļāļīāļāļąāļāļīāļāļēāļāļāļāļāđāļŦāļāļ·āļāļāļēāļāļ§āļąāļāđāļĨāļ°āđāļ§āļĨāļēāļāļāļāļī āļŠāļēāļĄāļēāļĢāļāļāļīāļāđāļāđāļāļāđāļēāļāđāļēāļāđāļāļīāđāļĄāđāļāļīāļĄ āđāļāļĒāļāļąāļāļĢāļēāļāđāļēāļāđāļēāļāļāļ°āđāļāđāļāđāļāļāļēāļĄāļāļĩāđāļāļđāđāļ§āđāļēāļāđāļēāļāļāļģāļŦāļāļ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļē āļāļ§āļŠ., āļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļē IT, Telecom āļŦāļĢāļ·āļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļŦāļĢāļ·āļāļāļ§āļēāļĄāļĢāļđāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāđāļēāļ IT & telecom network āļāļĒāđāļēāļāļāđāļāļĒ 1 āļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļāļāļīāļāļąāļāļīāļāļēāļāđāļāđāļāļāļ°āļŦāļĢāļ·āļāļāļēāļĄāļāđāļ§āļāđāļ§āļĨāļēāļāļĩāđāļāļđāđāļ§āđāļēāļāđāļēāļāļāļģāļŦāļāļāđāļŦāđāđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļāļīāļāļąāļāļīāļāļģāļāļĨāđāļ§āļāđāļ§āļĨāļēāđāļāđāļāļģāļĄāļāđāļ§āļāđāļ§āļĨāļēāļāļĩāđāļāļĩāđāļāļđāđāļ§āđāļēāļāđāļēāļāļāļģāļŦāļāļāđāļŦāđāđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ§āļąāļāđāļŠāļēāļĢāđ āļāļēāļāļīāļāļĒāđ āđāļĨāļ°āļ§āļąāļāļŦāļĒāļļāļāļāļąāļāļāļąāļāļĪāļāļĐāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļāļīāļāļąāļāļīāļāļēāļĄāļŠāļāļēāļāļāļĩāđāļāļĩāđāļāļđāđāļ§āđāļēāļāđāļēāļāļāļģāļŦāļāļāļŦāļĢāļ·āļāļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāđāļāđāļāđāļŦāđāļāļāļīāļāļąāļāļīāļāļēāļ.
- āļĄāļĩ Service mind āļāļĩāđāļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāđāļāđāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļāđāļāļāļĄāļĩāļŠāļļāļāļ āļēāļāļĢāđāļēāļāļāļēāļĒāđāļāđāļāđāļĢāļ āđāļŦāļĄāļēāļ°āļŠāļĄāļāļąāļāļāļģāđāļŦāļāđāļāļāļēāļāļāļĩāđāļĢāļąāļāļāļīāļāļāļāļ āđāļĄāđāđāļāđāļāđāļĢāļāļāļāļīāļāļŦāļāļķāđāļāļāļāļīāļāđāļāļāđāļāđāļāļāļĩāđ.
- āļāđāļāļāļĄāļĩāđāļāļĢāļąāļāļĢāļāļāđāļāļāļĒāđāļāļēāļĢāļāļĢāļ§āļāļĢāđāļēāļāļāļēāļĒāļāļąāđāļ§āđāļ.
- āđāļĄāđāđāļāļĒāđāļāđāļĢāļąāļāđāļāļĐāļāļģāļāļļāļāđāļāļĒāļāļģāļāļīāļāļēāļāļĐāļēāļāļķāļāļāļĩāđāļŠāļļāļāđāļŦāđāļāļģāļāļļāļ āđāļ§āđāļāđāļāđāđāļāđāļāđāļāļĐāļŠāļģāļŦāļĢāļąāļāļāļ§āļēāļĄāļāļīāļāļāļĩāđāđāļāđāļāļĢāļ°āļāļģāđāļāļĒāļāļĢāļ°āļĄāļēāļāļŦāļĢāļ·āļāļāļ§āļēāļĄāļāļīāļāļĨāļŦāļļāđāļāļĐ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ23,000 - āļŋ28,000
- To support projects requirement by extracting them from business through interaction and research.
- To support adapt at translating business requirement to technical requirements by using analysis and modeling tools to match strategic business objectives.
- To study and research new information technology and method to support business requirement.
- To research the new technology and method for continuously improve system efficiently and effectively.
- Create a Data Analytics by Power BI and will attempt to analyze the tools. that is advanced to meet the business goals.
- Contract Period: 12 Months (First 3 month for performance evaluation before renew contract).
- Working Hour: Mon Fri 08.00-17.00.
- Location: SPRC (Star Petroleum Refining Public) Map Ta Phut Industrial.
- Male / Female, 30-35 years old.
- Bachelors Degree with 4 years of experience Data Analytic.
- Great interpersonal, communication, and presentation skills.
- Proficient in developing visualize report by Power BI.
- Good knowledge for Big Data, Cloud Platform and Data Analytic.
- Knowledge SQL Server, Oracle, MySQL,PowerBI.
- Good developer skill with R, Python, PL/SQL, CICD, Dep Ops, Docker.
- Interested in studying and discovering new technologies both current and future trend such as Cloud, Big Data.
- Intermediate level of English.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ25,000 - āļŋ30,000
- Local Site support services.
- End user computing, troubleshooting Network,.
- Ticketing tool, Asset Management,.
- PC & Mobile technologies.
- Thai Nationality.
- Bachelor Degree in Computer Science, Electrical/Telecommunication/Computer Engineering or related field.
- Good English for communication.
- Able to work with team, quick learner and self-motivate, Hardworking.
- 1-2 years of experience in telecommunication, knowledge in IT/Infra field is preferred.
- Basic knowledge of ITIL preferred.
- Basic knowledge in IP Network (OSI Model).
- Local Site support services.
- End user computing, troubleshooting Network,.
- Ticketing tool, Asset Management.
- PC & Mobile technologies.
- Working Place: Ericsson Head Office (Sun Tower).
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
SAP, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ50,000 - āļŋ80,000
- To develop new programs, change programs, investigate issue, etc.
- Work with functional team to fulfill users requirements.
- To provide program technical specification and system requirements document.
- To control the development can be finished on schedule.
- Analyzing problems or system improvement.
- To follow the companys/IT policy.
- Male / Female, at least 5 years of working experience in SAP developer.
- Bachelors Degree Computer Science, Computer Engineering, Information Technology or related fields.
- Good command of English, written and verbal communication skills.
- Strong knowledge of ABAP programming.
- Note:
- āļŠāļēāļĄāļēāļĢāļāļāļāļŠāļāļāļĢāļ°āļāļāļāļēāļāļāđāļāļāļāļĩāđāļāļ°āļŠāđāļāđāļŦāđ User āļāļāļŠāļāļāđāļāđ
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļąāļāļŦāļēāđāļĨāļ°āļāļąāļāļāļēāļāđāļāļāļēāļāļĢāļ°āļāļāļāļēāļāđāļāđāļēāļāļĩāđāļĄāļĩāļāļĒāļđāđāđāļĨāđāļ§āđāļāđ
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļāļļāļĒāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļąāļ User āđāļĨāđāļ§āļŠāļēāļĄāļēāļĢāļāļāļāļāđāļāļāļĢāļ°āļāļāļāļēāļāđāļāđ (āļāđāļēāđāļāđāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ).
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ18,000 - āļŋ20,000
- Address: 444 Olympia Thai Tower, 9th Floor, Ratchadapisek Road, Samsennok, Huay Kwang, Bangkok 10310.
- Working Time: Ability to work flexible, Mon-Fri, rotating shifts. 7.00-16.00,8.00-17.00,9.00-18.00.
- Benefits: SSO, Health Insurance, Health check up, Bonus 1 month (āđāļĄāļ·āđāļāļāļĒāļđāđāļāļĢāļāļĢāļ°āļĒāļ°āļŠāļąāļāļāļē 1 āļāļĩ) .
- To support and provide how to resolve the problems on the technical assistances by telephone and remote.
- Service support and resolve problem to the end user of PC, Laptop, Basic IT operational troubleshooting support.
- Follows up with critical incidents to ensure they are resolved, requests are filled, and the customer communication is complete
- Ensures timely resolution or escalation of incidents, and promptly communicates on progress to end-users.
- Escalate the incident which beyond responsibility to Customers authorized person to make the decision such as 3rd. Party.
- Log, categorize, and prioritize all tickets in incident management system and Follow up end-to-end progress of tickets.
- Manage 3rd party escalation issues and follow up backlog tickets.
- Manage internal level 2 escalations and co-ordinate with customer.
- Analyst incident data and prepare incident weekly report and monthly report.
- Male or female, 25-35 years of age
- Bachelor Degree in Computer Engineering or any related fields
- 2 year in service and support of Computer equipment, Infrastructure, IT Service management
- Knowledge in Windows Operating System, Google platform
- Ability to work flexible
- Can communicate in English
- Service-mind and interpersonal skill is a must.
- āđāļāđāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Microsoft Azure, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ30,000 - āļŋ40,000
- Single point of contact to customer (Japanese) and Fujitsu team.
- Coordinating project schedules, resources, equipment and information.
- Troubleshoot problems and questions encountered by Users. This includes escalate to other support teams if required and follow up until incident has been resolved.
- Cooperate with 3rd parties to resolve the equipment problems.
- Lead of test and evaluate new product.
- Create and maintain comprehensive project documentation, plansāļĄ reports and minute meeting.
- Assign tasks to internal teams and assist with schedule management.
- Ensuring that clients needs are met as the project evolves.
- Analyze risks and opportunities.
- Maintenance Azure, AD, AWS and other relate system.
- Male, Female 30-45 years of age.
- Bachelor degree in MIS, Computer Sciences or any related fields.
- At least 5 years experience in IT Infrastructure or any related fields.
- Windows client: 10, Electronic, Project Management, Azure, AD, AWS, Citrix.
- Knowledge of IT envelopment.
- Good communication in Thai / English speaking.
āļŠāļ§āļąāļŠāļāļīāļāļēāļĢ
- āļāđāļēāđāļāļĢāļĻāļąāļāļāđ
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ
- āđāļāļĢāļĻāļąāļāļāđāļāļĢāļīāļĐāļąāļ
āļāļĢāļīāļĐāļąāļāļāļĩāđāļāđāļēāļŠāļāđāļ
āļāđāļāļŦāļēāļāļĢāļīāļĐāļąāļāļāļ·āđāļ
- āđāļĄāđāļāļāļāļ·āđāļāļāļĢāļīāļĐāļąāļāļāļĩāđāļĢāļ°āļāļļ āļĨāļāļāļāđāļāļŦāļēāļāđāļ§āļĒāļāļ·āđāļāļāļ·āđāļ