ปราด้า
ประกาศงานนี้หมดอายุแล้ว
Training Manager
ที่ปราด้าFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church's, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
JOB PURPOSE
Contribute and support the design, implementation, delivery, and evaluation of L&D and Training Programs to improve individual, team, organizational performance and motivation with special focus for Stores Staff, for the Group's Brand
RESPONSIBILITIES
- Assess Training needs and L&D needs for Stores and Head Office, based on individual needs and organizational/functional ones
- Creates customizes and implements Store Training programs leveraging multiple ways of delivery (in person training, gaming platforms, digital apps, LMS platform, etc).
More specifically:
1) Trains the team ensuring the right implementation of the Client Journey (Human Touch, Brand DNA, Clienteling, etc.)
2) Trains the store staff in order to ensure the delivery of a customer experience in line with the global/brand strategy
3) Supports local merchandisers in product training delivery
4) Manages the Store roles induction - Creates, customizes and implements every learning strategies according to Company guidelines and local needs, for Stores and Head office develops resources and coursework material, including on-boarding, managerial, behavioral and technical contents
- Spends most of time on the shop floor, supports the stores' staff through on-the-floor observation, providing feedback, providing exercises and role plays, practices, etc.
- Collaborate with various departments to measure the success of the training initiatives and determine the value to the overall objectives
- Supports training strategies within the local market with a focus on improving KPI's (e.g. NPS) and ensuring a consistent client experience
- Provides continuous feedback to Line Manager and Store Management on the progress of the team and individual members
- Design solutions, both in-house and with expert third parties
- Deliver trainings including on-boarding, managerial, behavioral and technical contents
- Support the delivery of the Annual Performance Management Program
- Prepare developmental initiatives to support internal growths, career paths according to the Performance Management results
- Works effectively with LMS Digital Platform
- Contribute to the budget process and to estimate commitments and costs
- Maintain a good relationship with internal and external clients, as well as conduct market research on new technologies and methodologies practiced
KNOWLEDGE AND SKILLS
Bachelor's degree, preferably in Psychology, Adult Learning Education, Science of Education, Management and Organization Development of Human Resources, Economy with Org. Dev Hr specialization, etc
Experience required: 4-7 years minimum of related work experience in client service Retail field for Training Manager
Highly developed interpersonal communication and presentation skills
Expert in adult education learning
Experience planning and managing both small and large-scale training events
Additional experience in a client-facing role at a retail setting is desirable
Experience in project management and budgeting
Luxury retail experience is preferred
Strong technical attitude and digital mindset
Languages: English, other language is mandatory
Client centric attitude, problem solving, flexibility, empathy, energy
Up to 75% travel required throughout the market
Ability to analyze data to manage reports and surveys
Ability to use digital skills on learning pathsHR L&D Director/Sr Mgr/Mgr
ประสบการณ์ที่จำเป็น
- ไม่ระบุประสบการณ์ขั้นต่ำ
เงินเดือน
- สามารถต่อรองได้
สายงาน
- งานสอน / ฝึกอบรม
- การจัดการ
ประเภทงาน
- งานประจำ
เกี่ยวกับบริษัท
จำนวนพนักงาน:100-500 คน
ประเภทบริษัท:อุตสาหกรรมเสื้อผ้า/สิ่งทอ
ที่ตั้งบริษัท:กรุงเทพ
เว็บไซต์:www.prada.com
ก่อตั้งเมื่อปี:n/a
The PRADA Group is one of the world leaders in the luxury goods sector where it operates with the Prada, Miu Miu, Church’s and Car Shoe brands in the design, production and distribution of luxury handbags, leather goods, footwear, apparel and accessories. The Group also operates, under licensing agr ... อ่านต่อ
สำนักงานใหญ่: Prada (Thailand) Co.,LTD. Pathum Wan
สวัสดิการ
- ประกันทันตกรรม
- ประกันชีวิต
- ประกันสุขภาพ
- ทำงาน 5 วัน/สัปดาห์
ที่ WorkVenture เราให้มูลเชิงเกี่ยวกับบริษัท ปราด้า โดยมีข้อมูลที่เกี่ยวข้อง ตั้งแต่ภาพบรรยากาศการทำงาน รูปถ่ายของทีมงาน ไปจนถึงรีวิวเชิงลึกของการทำงานที่นั่น ซึ่งข้อมูลทุกอย่างบนหน้าของบริษัท ปราด้า มีพนักงานที่กำลังทำงานที่บริษัท ปราด้า หรือเคยทำงานที่นั่นจริงๆ เป็นคนให้ข้อมูลจริงสมัครงาน โพรเกรสสมัครงาน คิคโลสมัครงาน ดีไซน์เซนทิเมนต์สมัครงาน ชิวชิวโชว์