Department Manager Miu Miu
āļāļĩāđāļāļĢāļēāļāđāļēJoining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
JOB PURPOSE
RESPONSIBILITIES
BUSINESS
- Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
- Analyze the department performance and define the actÄąons required for achÄąeving the busÄąness objectÄąves.
- Give commercial suggestions to SM.
- Drive the team to exceed their KPIs.
- Be constantly up-to-date on market trend and share ÄąnsÄąghts wÄąth relevant functÄąons.
- Foster the ecommerce channel development.
CUSTOMER
- Ensure high levels of customer satisfaction through excellent service.
- Strengthen customer loyalty by engagÄąng and supporting the sales team Äąn clientelÄąng actÄąvÄąties and gains new local customers to grow department sales.
TEAM
- Train and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.
- Identify hÄągh potentÄąal collaborators for internal development opportunities.
- Ensure effective communication and encourage information sharing and development of ad hoc morning briefing.
RETAIL
- Guarantee an in-depth product knowledge wÄąthÄąn the department, working wÄąth the relevant functions to support product/ collection training needs.
- ProvÄąde feedback and focused suggestions on department needs to the Store Manager.
- Guarantee the vÄąsual presentatÄąon of his/her department.
- Ensure effectÄąve and effÄącÄąent back-of-house organization for the department and is responsible for the protectÄąon of the companyâs assets as well as the staff grooming standards to be ensured.
KNOWLEDGE AND SKILLS
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The PRADA Group is one of the world leaders in the luxury goods sector where it operates with the Prada, Miu Miu, Churchâs and Car Shoe brands in the design, production and distribution of luxury handbags, leather goods, footwear, apparel and accessories. The Group also operates, under lice ...
āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: Joining Prada (Thailand) Co., Ltd. means becoming part of a team that values learning, growth, and performance. We offer attractive benefits, including dental and health insurance. As part of the Prada Group, we are committed to the professional development of our employees through initiatives like ... āļāđāļēāļāļāđāļ
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