Job Description

• To take orders and make freight and document pick-up arrangements.

• To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.

• To review, check and verify air export documents as provided by shippers.

• To strictly follow export-handling procedures as established by the management.

• To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.

• To do shipment tracking and advise local or oversea customers and offices on any discrepancies.

• To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers' complaints.

• To handle & achieve company's quality system such as IO, OPS, Training hours, EXCEL

• To take up additional assignments as required to meet with the Company needs.

Qualifications

• University graduate, preferably with minimum 1 year's relevant experience.

• Be able to work under pressure and in time frame.

• Good communication in English.

• Chinese speaking is preferrable.

• Well-versed in MS Office.

Additional Information

Expeditors offers excellent benefits

• Paid Vacation, Holiday
• Group Medical & Life & Accident Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program

Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.

All your information will be kept confidential according to EEO guidelines.