Key Responsibilities:

Application Management: Oversee the administration, configuration, and maintenance of non-SAP applications, including those built on Microsoft .NET technologies and popular middleware solutions, to ensure their availability and reliability.

Integration and Interoperability: Facilitate the integration of non-SAP applications, including Microsoft .NET-based solutions and popular middleware technologies, with other systems, enabling data flow and process automation across the organization while ensuring compatibility with existing systems.

Application Enhancement: Collaborate with business units to identify opportunities for improving non-SAP application functionality, including those utilizing Microsoft .NET and popular middleware, streamlining processes, and enhancing user experience.

Vendor Relations: Engage with non-SAP application vendors and suppliers, including those offering popular middleware solutions, manage relationships, and negotiate contracts to ensure the efficient operation of software solutions.

User Support: Provide technical support and issue resolution for end-users of non-SAP applications, including Microsoft .NET-based solutions and popular middleware applications, working to resolve application-related problems promptly and efficiently.

Security and Compliance: Implement and maintain security measures to protect sensitive data within non-SAP applications, including those utilizing popular middleware technologies, ensuring compliance with industry regulations and internal policies.

Documentation and Training: Create and maintain comprehensive documentation of non-SAP application configurations and procedures, including those involving popular middleware solutions. Develop and deliver training programs to empower users and maximize the value of these applications.

Performance Monitoring: Continuously monitor non-SAP application performance, including Microsoft .NET and popular middleware solutions, diagnose and address issues, and optimize resource utilization to improve overall efficiency.

Upgrades and Patch Management: Plan and execute software upgrades and patches for non-SAP applications, including those utilizing popular middleware platforms, ensuring they remain up-to-date with the latest features, enhancements, and security fixes.

Change Management: Manage changes to non-SAP applications, including those involving popular middleware solutions, assess their impact on business processes, and ensure smooth transitions while minimizing disruptions.

Business Continuity: Implement and maintain business continuity and disaster recovery plans for critical non-SAP applications, including those utilizing popular middleware, to minimize downtime.

Reporting and Analytics: Generate and analyze data and reports to identify trends, bottlenecks, and opportunities for improvement in non-SAP application performance and usage, including those using popular middleware technologies.

Focal Point for Escalations: Act as the focal point for non-SAP-related escalations from the application support team, including those related to Microsoft .NET applications and popular middleware solutions, coordinating issue resolution and communication to minimize disruptions and ensure smooth operations.

Qualifications:

·       Bachelor's degree in a relevant field; certifications in specific non-SAP enterprise applications, Microsoft .NET technologies, and popular middleware platforms are advantageous.

·       Proven experience in the management, optimization, and support of enterprise-level non-SAP applications, including those utilizing Microsoft .NET, popular middleware solutions, and technologies.

·       Strong technical knowledge of non-SAP applications, including those involving popular middleware, integration technologies, and best practices.

·       Proficiency in non-SAP application security measures, compliance requirements, and data protection, particularly for those using popular middleware.

·       Excellent problem-solving skills and the ability to diagnose and resolve complex non-SAP application-related issues, including those involving popular middleware.

·       Effective communication and interpersonal skills for collaboration with cross-functional teams and end-users.

·       Detail-oriented with a commitment to documentation and best practices.

·       Ability to adapt to evolving technology trends and maintain a proactive approach to non-SAP application management and optimization, especially those involving popular middleware platforms.

·       Project management skills for executing non-SAP application-related initiatives, including those related to popular middleware technologies.

The Enterprise Application Specialist for Non-SAP Systems role is integral in maintaining and enhancing the performance, functionality, and security of non-SAP applications, including those utilizing popular middleware solutions, fostering business process efficiency, delivering value to the organization, and serving as the primary contact for non-SAP-related escalations from the application support team.