ทักษะ:

Assurance, Thai, English

ประเภทงาน:

งานประจำ

• Maintain and develop internal support and call center quality standards
• Review a subset of support agents conversations (calls, emails, chat, etc.).
• Assess support interactions based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all customer service metrics (e.g. CSAT, SLA) and how the support team s performance affects those KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Monitor customer service performance on the agent and team level.
• Report support team s performance to higher-ups.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the customer service space.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Strong analytical and problem-solving skills.
• Meticulous and diligent attributes.
• Great team player with the ability to work with others (compromisation).
• Proven track record of analytical skills.
• Great people skills and ability to communicate (negative) feedback.
• Problem-solving capabilities to create meaningful strategies to improve support quality.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Analytical Thinking, English

ประเภทงาน:

งานประจำ

• To support the management of the overall E2E process for import AHC and consolidate Demand by each Markets (PH, VN, TH) and share to sourcing countries..
• To work jointly with stakeholder both internal and external for network meeting and ensure Launch on time and in full..
• To monitor and control inventory levels of materials and finished goods to meet the agreed customer service level..
• To develop, establish and implement the effective logistics procedure, monitoring, fault finding and reporting system to prompt corrective actions by all concerns..
• To co-ordinate with Sourcing Unit and third-party manufacturers on weekly and long-term plan to meet the agreed customer service level..
• import shipment management and packaging process..
• To propose the disposal of obsolete materials, goods, and damaged stocks..
• WHAT YOU WILL NEED TO SUCCEED.
• Batchelor s in supply chain management, logistics or related field.
• Planning and analytical skills.
• Energetic, responsive and flexible.
• Good command in English.
• background /experience in Supply chain.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ทักษะ:

Flash, Negotiation, Problem Solving

ประเภทงาน:

งานประจำ

• Manage.
• High Key Accounts and High Potential sellers within subcategory (30-50 accounts), ensure they are growing in the same direction of the related category, build new/potential sellers to become bigger and stronger within category.
• Drive sales, order and buyer growth of sellers in portfolio - including launching seller specific initiatives, identifying and actioning opportunities within sellers and portfolio.
• Drive seller engagement to the platform: Drive engagement in terms of new assortment building, campaign participations, Flash sales, tools adoption and deal hunting.
• Manage internal seller community via Line groups, FB or Forums, maintain high level of engagement within key communication channels.
• Manage.
• High Key Accounts and High Potential sellers within subcategory (30-50 accounts), ensure they are growing in the same direction of the related category, build new/potential sellers to become bigger and stronger within category.
• Drive sales, order and buyer growth of sellers in portfolio - including launching seller specific initiatives, identifying and actioning opportunities within sellers and portfolio.
• Drive seller engagement to the platform: Drive engagement in terms of new assortment building, campaign participations, Flash sales, tools adoption and deal hunting.
• Manage internal seller community via Line groups, FB or Forums, maintain high level of engagement within key communication channels.
• Requirements/Qualifications(good to have):
• Experience: At least 3+ years of prior experience is preferred.
• Background: Sales & Marketing, Business, Key Account Management, Retail (Offline/Online).
• Skills: Analytical skills, Negotiation skills, Attention to detail, Communication and interpersonal skills, Partnership skills, systematic thinking and problem solving.
• Attitude: Highly driven and motivated to drive impact and change, positive attitude and desire to learn and grow, strong ownership.

ทักษะ:

Big Data, Data Warehousing, ETL

ประเภทงาน:

งานประจำ

• Design end-to-end big data architectures and solutions on cloud platforms (e.g., Azure, GCP) to meet business requirements and scalability needs.
• Collaborate with cross-functional teams, including data engineers, data scientists, and business stakeholders, to understand data-related needs and translate them into technical solutions.
• Provide expert guidance and consultation to clients on best practices in cloud data architecture, data integration, data warehousing, and data governance.
• Lead the planning, design, and implementation of data pipelines, ETL processes, and data lakes, ensuring optimal data quality, security, and performance.
• Evaluate and select appropriate technologies, tools, and frameworks to optimize data processing and analysis in a cloud environment.
• Conduct performance tuning and optimization of big data solutions to ensure high-speed data processing and real-time analytics.
• Stay up-to-date with industry trends, emerging technologies, and best practices in cloud computing and big data to continuously enhance the organization's data architecture capabilities.
• Mentor and guide junior team members, fostering skill development and knowledge sharing within the team.
• Collaborate with sales and business development teams to assist in pre-sales activities, such as solution architecture design, proposal development, and client presentations.
• Provide thought leadership through presentations, workshops, and industry conferences.
• Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
• Minimum of 5 years of experience in designing and implementing big data solutions with a focus on cloud data architecture.
• Proven experience with cloud platforms such as Azure, or GCP, including services like Azure Data Lake, Big Query etc.
• Strong proficiency in programming languages such as Python, Java, Scala, or similar languages for data processing and manipulation.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Perform compensation and benefits surveys with either survey provider or self-survey.
• Keep up-to-date/monitor market intelligence trend on compensation and benefits as well as building/expanding relationships and networking with survey provider, market players or competitors.
• Develop related compensation and benefits policy.
• Understand and implement job analysis, job evaluation, salary survey/ bench marking and comparison and salary structure including benefit review.
• Develop and implement compensation tools such as merit increase matrix, performance bonus guideline, incentive, commission, promotion guideline, special adjustment.
• Bachelor s degree or higher in Human Resources, Political Science and other relate filed.
• At least of 5 years of HR experience in Design/Development Compensation & Benefits/Revise Salary Structure/ Total Rewards.
• Have experience from retail/ hypermarket business would be advantage.
• Strong knowledge of compensation Data Analyst skill.
• Sound project management skills coupled with strong numerical sense and analytical ability.
• Proven leadership and people management experience.
• Outstanding interpersonal & communication skills.

ประเภทงาน:

งานประจำ

• To ensure all procurement activities align with work instruction and policy.
• Conduct purchasing analysis to measure cost effectiveness benchmark in market and imitate project.
• Reponsible to develop complex business arrangements and manage project timeline.
• To monitor and review commercial risk for supply contracts and agreements.
• Maintain and comply with company and procurement policy.
• perform other relate duties as assign.
• Bacehlor in Supply chain management, Engineering, Business Administration, Science, Packaging, Chemical.
• Experience in procurement sourcing (Engineering, Chemical, FMCG is preferable) project management skill negotiation skill problem solving skill.
• Excellent knowledge of word processing tools and spreadsheets. (SAP, CUPA, JDE, MS Office Word, Excel etc.
• Interpersonal skill and ability to manage mutiple task.
• Ability to generate new innovation idea and project to achieve target results.
• good command in English is preferable.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Accounting, Coordinate, Compliance, Thai, English

ประเภทงาน:

งานประจำ

• Oversee AR reconciliation process between payment provider report and sales report.
• Review AR balance and deliver accurate and timely AR listing on monthly basis.
• Ensure all revenue is collected at timely manner, maintain low AR turnover, and ensure revenue.
• balance is correct.
• Assist accounting manager to ensure the efficiency and effectiveness of control processes.
• Coordinate with other departments in the company to ensure all new release campaigns and new features have correct GL impacts on accounting system.
• Perform month end closing, quarter-end closing and year-end closing per agreed timeline.
• Liaise with external auditors and support management report as requested.
• Support all tax filing in compliance with local and international standards.
• Other tasks requested by supervisor.
• Who are we looking for?.
• Bachelor's degree in Accounting, Finance, or related field.
• 2+ years of working experience in auditing, accounting or related field.
• Experience working in Big 4 audit firm is a great advantage.
• Proficiency in using Microsoft Office (Words, Excel, etc) and Google Suite.
• Good command of Thai and English, both verbal and written.
• Detail-oriented, proactive and willing to learn.
• What are the benefits?.
• Flexible working arrangement along with the 1D Work From Home policy.
• 14 days annual leaves.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Health Insurance.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

ทักษะ:

Full Stack, TypeScript, Industry trends

ประเภทงาน:

งานประจำ

• Mentor and guide engineers in utilizing Typescript, React, and Redux to build innovative front-end solutions.
• Collaborate closely with product managers, designers, and cross-functional teams to define project requirements.
• Provide technical leadership and foster a culture of continuous learning and growth within the team.
• Identify and resolve technical challenges, debug complex issues, and optimize performance.
• Stay updated with the latest front-end technologies and industry trends, driving innovation within the team.
• What you'll Need to Succeed:
• Solid experience in front-end development using Typescript, React, and Redux.
• Strong leadership and mentoring skills, with the ability to guide and inspire a team.
• Excellent collaboration and communication skills, working effectively with cross-functional teams.
• It's Great if you have:
• Exposure to full-stack projects and technologies such as C#, Kotlin, or Scala.
• Familiarity with Agile development methodologies.
• LI-Hybrid
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Software Architecture, English

ประเภทงาน:

งานประจำ

• Work with teams to translate the business requirements into solution and scalable / extensible.
• Responsible for the development of the platform s customer journey, user stories, creation of test scenarios, acquiring sign offs, and etc.
• Own smaller pieces of key technology components within the platforms and is also responsible for creating the platform roadmap to ensure continuous improvement.
• Directly support the Platform Lead in building the demand charter / business case for any new features / enhancements and/or change requests, and assist in the prioritization exercise.
• Mentor developers and assist them to solve issues in selected solutions.
• Work with DevOps, Security and Infrastructure team to manage and solve issues in the environment.
• Innovate / research / design and develop / adopt technology, solutions, framework to apply in business.
• Manage related infrastructure on Cloud (ex: AWS) and on-Premised.
• Provide expertise in advanced programming concepts.
• Accountability on production incident, communicate to impacted party, impact and resolution analysis, following Change.
• Control process, patching to production environment.
• Creatively solve complex problems.
• Develop web and mobile application platform.
• Feedback, recommend, participate to improve software development process, tools, working environment to be a happy workplace.
• Work closely with cross-functional agile teams to execute the requirements, as well as to oversee the actual development of the product.
• Experience in software developments.
• Strong experience in working with Business Analysts or Business.
• Customers for requirements definition and transforming these into technical design.
• Experience in agile: SCRUM and/or Kanban.
• Comfortable to work in dependently and good teamwork.
• Working experience with Jira, Confluence, Maven, Jenkins, Git and GoCD will be a plus.
• Very good command of English language.
• Technical experience in:
• Mobile technology: iOS, Android, Flutter.
• Web technologies such as: Vue.js - single page applications framework.
• Micro services API on: python, Spring Boot, Spring Framework (Rest, Security, Data), JPA.
• Databases: no SQL, Oracle, SQL, BDD and TDD and Automation Testing.
• สถานที่ปฏิบัติงาน: อาคาร The PARQ (เดอะ ปาร์ค) ใกล้ MRT ศูนย์ประชุมแห่งชาติสิริกิติ์ (ในสถานการณ์ปัจจุบัน ทำงาน Work from Home สลับกับเข้า Office).
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

ทักษะ:

eCommerce, Sales, Negotiation, English, Thai

ประเภทงาน:

งานประจำ

• Managing and guiding 20-30 top sellers for an aggressive growth on business.
• Working with top sellers closely for annual/quarter/month/week business plan and review.
• Guiding sellers on platform features, seller tools, promotion mechanics and policies to ensure familiarity of the sellers to the platform and assortment information integrity.
• Engaging sellers to join eligible campaigns for business growth and negotiating with top sellers for better price, promotion discount, assortment selection and inventory.
• Tracking new assortment uploading and inventory level to ensure the freshness and adequacy of stocks.
• Roles and Responsibilities.
• Managing and guiding 20-30 top sellers for an aggressive growth on business.
• Working with top sellers closely for annual/quarter/month/week business plan and review.
• Guiding sellers on platform features, seller tools, promotion mechanics and policies to ensure familiarity of the sellers to the platform and assortment information integrity.
• Engaging sellers to join eligible campaigns for business growth and negotiating with top sellers for better price, promotion discount, assortment selection and inventory.
• Tracking new assortment uploading and inventory level to ensure the freshness and adequacy of stocks.
• 2-3 years working experience in retail or ecommerce industry on positions of sales, business planning, operation, business developing, sourcing/buying as well as marketing.
• Highly motivated, target driven with strong execution hand, high degree of ownership.
• Analytical, can-do attitude, has good problem-solving leadership.
• Quick learner with excellent business acumen and strong negotiation skill.
• Great communicator in English and Thai.
• Love in Electronics and good knowledge in product business.
• Requirements/Qualifications(good to have):
• Useful Skillsets.
• Computer dexterity (bi-lingual typing, spreadsheet use, touch typing [+80 WPM, +90% accuracy]).
• Knowledge of information systems (how online platforms work) and tech product architecture.
• Data extraction tools (SQL, Python) is a plus.
• Multi-tasking and task prioritization.