About FWD Group

FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.

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Job Purpose

Access and approve claim applications to deliver the claim approval with the service level agreement.

review and consider each claim request for the condition of claimant with respect to the possibility of loss and preexisting of impairment , assess the indemnity or exclusion condition , and calculate for claim benefit reimbursement per the coverage limit of each policy.