ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, Problem Solving, English, Thai

ประเภทงาน:

งานประจำ

• Manage customer inquiries and shipment requirements professionally and proactively.
• Provide shipment visibility and timely updates throughout the transportation process.
• Work closely with operations, carriers, overseas offices, and customers to ensure service excellence.
• Develop and recommend logistics solutions that address customer needs and challenges.
• Build long-term customer relationships through exceptional service and responsiveness.
• Executing end to end export processes, including booking, airway bill (AWB) preparation, and customs clearance.
• Liaising with airlines and co-loaders to secure optimal space and competitive freight rates.
• Managing complex shipments, urgent cargo movement and exception handling with supervision.
• supporting customer retention through proactive communication and problem solving.
• Maintaining close coordination with airlines and overseas offices to secure capacity and optimize routing solutions.
• contributing to yield management, operational efficiency and cost control initiatives,.
• Supporting tender implementation, SOP compliance and continuous process improvements.
• providing mentorship and guidance to junior team members to strengthen team capability.
• What we're looking for.
• Minimum 5 years of Airfreight operation or Customer services knowledges prefer with local airline connection.
• Proven experience in airfreight customer service, preferably within the air freight or logistics industry.
• Strong knowledge of airfreight services, air cargo operations, including procedures, terminology, and regulatory requirements.
• Communication and interpersonal abilities in English.
• Proficiency computer skills, particularly in Microsoft Office and experience with Cargo Wise system will be advantage.
• Problem-solving mindset with the ability to work independently and as part of a team.
• Familiarity with Thai customs regulations and international air freight procedures would be beneficial.
• What we offer.
• At GEODIS Thai Ltd., we are committed to supporting our employees' professional development and well-being. We offer a competitive salary package commensurate with experience and qualifications. Our benefits include opportunities for continuous training and career progression within our global logistics network, a collaborative and supportive work environment, and access to employee wellness programmes. We value work-life balance and aim to provide flexibility where possible. Additionally, staff enjoy discounts on our services and access to a range of employee benefits designed to enhance job satisfaction and retention.
• About us.
• GEODIS Thai Ltd. is a leading provider of freight and cargo forwarding services operating across the Bangkok Metropolitan Region and beyond. As part of the global GEODIS network, we specialise in comprehensive logistics solutions including air, sea, and land transportation. Our mission is to connect the world with seamless, innovative supply chain solutions that drive business success. We are committed to delivering exceptional customer service, maintaining the highest standards of professionalism, and building long-term partnerships with our clients. Our team comprises experienced logistics professionals dedicated to overcoming challenges and exceeding expectations in the dynamic world of international freight management.
• Apply now.
• If you are a motivated and customer-oriented individual with experience in air freight or customer services within the logistics sector, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience to join our team at GEODIS Thai Ltd.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Entry, Thai

ประเภทงาน:

งานประจำ

• Process the screenings of shipment records based upon comprehensive assessment of all relevant parties and commodities based on GEODIS Export Control Policies in timely and structured manner.
• The Senior Associate will assist the Lead/Assistant Lead and Manager with comprehensive assessment and investigation of Denied Parties /Embargoes /Commodities shipments records to determine validity of the match.
• Review Denied Parties/Embargoes and export control shipments records against the Den ...
• Stakeholder management - Coordinate, response and follow up with country's operations, Corporate Export Control Department to resolve outstanding issues.
• Monitor and Checking the data entry correctness with supporting documents information in operating system. Get through documents provided in the network as part of the reviewing process and notify country if any crucial documents are missing and escalate any valid or ambiguous matches to the next level for further review.
• The restriction of trades, denied persons have to be reviewed, and provide the necessary information until the final approval. Update the respective systems with the results and actions taken.
• Prepare summary and assessment reports related to daily/ weekly/ monthly operations or ad hoc reporting.
• Ensure compliance and regulatory expectations are met within the service delivery scope.
• Other duties / projects as assigned by immediate superior.
• Bachelor Degree from Recognized University.
• Minimum 2 years of working experiences.
• Basic understanding and able to review shipping documents not limited to bill of lading, commercial invoices, packing lists etc.
• Basic understanding of import and in-bond transfer processes and regulations.
• Developed oral and written communication skills.
• Knowledge of and proficient at using Microsoft Excel, Microsoft Word, Microsoft Outlook.
• Entails working on either day or afternoon shift.
• Why join us?.
• Opportunity to work in a well known global logistic provider.
• Investors In People (IIP) accredited company since 2015 with Silver accreditation.
• Great career opportunities in both local and global scales according to your passion.
• Online training platform where you can sharpen your skills with 24/7 access.
• Competitive benefits, feel relief with our good health insurance program, provident fund and more.
• Young and Fun working environment.
• GEODIS Transport Thai Ltd.
• 207 Soi Saeng Uthai,Sukhumvit 50 Road,.
• Prakanong, Klongtoey, Bangkok 10260.