About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Business Program Manager, you will be responsible for managing maintenance agreements for all facility-related systems. This includes critical infrastructure like water pumps, treatment systems, HVAC, Uninterruptible Power Supply (UPS), generators, electrical distribution, control, and monitoring systems. You will oversee soft services such as cleaning, landscaping, waste disposal, and pest control.
In this role, you will lead cost control and contractor management for both maintenance tasks and projects. You will collaborate with the site environment, health and safety department to ensure all operations are conducted safely. It is to ensure that contractors deliver services, adhering to agreed-upon Key Performance Indicators (KPIs) and strictly following safety protocols. You will use the knowledge of local authority requirements to be a significant asset to the site management team, contributing to the operation of the data center.

Responsibilities

• Develop Statements of Work (SoW) for critical facility operations and soft services agreements.
• Oversee the operational and maintenance expenses for facilities systems, which includes forecasting and budgeting for both Operational Expenditure (OPEX) and Capital Expenditure (CAPEX).
• Collaborate with support service vendors to resolve any conflicts or issues, under the guidance of the facility manager.
• Serve as the primary contact for assigned projects, as directed by the facility manager.