Primary Duties and Responsibilities (in bullet point form) :

• Lead a small team of project officers to provide projects & systems support to business and operation users

• Support Operations Units with effective implementation of Operational Readiness activities (Requirements Review, User Acceptance Test, User Training)

• Review and understand business and/ or operations requirements (BRD/ Change Request)

• Participate in requirement analysis and provide feedback on proposed solution

• Participate in Functional Specs (FS) review to ensure functional requirements meet business and/ or operations requirements

• Assess operational impact and ensure operations requirements are included in the FS

• Engage business and operations users to prepare UAT scenarios

• Define UAT plan, including objectives, scenarios, E2E scope, efforts, test scripts, entry and exit criteria

• Execute UAT scripts, raise defects in tracking system and follow-through on defect resolution

• Sign-off UAT when exit criteria are met, highlighting defects not fixed and manual workarounds

• Conduct training to impacted operations users

• Provide post-implementation support to operations users

• Support parameter maintenance.

• Prepare and submit management reports • Involve in human resource planning, development and staff management

• Work actively with Section Head to ensure compliance of KRCSA and risk control

• Work actively with Section Head to review existing operations workflow regularly to ensure that the control measures are in place and identify work processes that can be streamlined to improve operational efficiency and control.

Experience and Background Requirements :

• 3-5 years Operations experience is a must (Cash Management/ Trade Finance/ Loans operations) and Project management experience would be an added advantage

• Experience in managing small team (5 to 10 people)

Educational Requirements :

• Bachelor’s degree