Lead QA Engineer (Functional)

Location: Bank of Ayudhaya (Krungsri) - Rama 3 Head Office (Work from anywhere)
Team Size Responsibility: 6–12 QA Engineers

Job Description:

We are looking for an experienced and proactive QA Lead to take ownership of the quality assurance efforts for banking applications. This role requires strong cross-functional coordination, the ability to define and drive end-to-end testing strategies across integrated systems, and the leadership to build a QA team that owns product quality end-to-end—ensuring execution, driving a quality-first mindset across teams, and embedding quality gates from design through delivery.

Responsibilities:

• Own the QA strategy and direction for a large-scale digital banking platform covering backend, frontend, mobile, and mini app layers.
• Define and align an end-to-end testing approach, integrating both manual and automated techniques in collaboration with internal and external teams.
• Work closely with developers, product owners, analysts, and integrators to ensure early defect prevention and comprehensive test coverage.
• Plan and oversee the execution of E2E test scenarios, including test data setup, environment readiness, and risk management across dependencies.
• Drive automation adoption and innovation—identify automation opportunities, prioritize high-impact areas, and partner with SDETs to embed automation into the core of the QA process.
• Track and improve quality KPIs (e.g., DRE, defect leakage, regression pass rate), using insights to continuously refine strategy and execution.
• Consolidate test coverage and defect trends to uncover recurring patterns, root causes, and actionable areas for improvement.
• Coach, mentor, and grow a team of 6–12 QA Engineers, fostering ownership and technical excellence.
• Proactively identifies improvement opportunities in QA workflows, tools, or communication—aiming to improve coverage, reduce test cycle time, or increase confidence with the same or fewer resources.
• Encourages a culture of continuous improvement within the team by fostering experimentation, learning, and sharing of better testing practices across squads.

Requirements:

• 5+ years of experience in software QA, with at least 2 years in a QA leadership role.
• Strong experience in functional testing, preferably in the banking or financial services industry.
• Strong hands-on experience in:
• API testing (REST, JSON/XML, Postman or similar tools)
• Mobile application testing (Android/iOS platforms)
• Mini app testing (within super apps or embedded environments)
• Proven experience planning and executing E2E tests across complex system landscapes.
• Ability to align QA efforts with stakeholders across multiple teams and systems.
• Experience collaborating with automation teams or contributing to test automation planning.
• Hands-on experience defining and scaling automation strategies, preferably in CI/CD environments.
• Solid understanding of QA processes, test management tools and defect tracking.
• Strong leadership, communication, conflict management problem-solving skills, especially in cross-team settings.
• Ability to work in fast-paced, cross-functional teams and manage multiple priorities.

Please note that we will get in touch with shortlisted candidates only.

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