Role overview

• The role will lead the establishment, governance, and operational execution of enterprise-wide frameworks and processes for customer data privacy, consent management, data subject rights (DSR), and enterprise customer master data management. This role ensures that the Bank’s customer data practices meet the highest regulatory and operational standards, working in close collaboration with the Compliance function to align with the Bank’s privacy data policies. The position carries direct responsibility for managing the business application owners of key platforms within this scope.

For the detailed scope of work

• Governance & Frameworks:

  • Establish and maintain governance frameworks and operational procedures for:

  
  1) Data Privacy Notice Management

  
  2) Privacy Data Retention Management

  
  3) Customer Consent Management

  
  4) Customer Data Subject Rights (DSR) Management

  
  5) Enterprise Customer Master Management

  • Collaborate with the Compliance function to ensure governance frameworks adhere to the Bank’s Privacy Data Policy and applicable regulations (e.g., PDPA, NCSC).

• Operational Oversight:

  • Supervise regular execution of data privacy notice management across all business units.
  • Govern privacy data retention processes in line with approved frameworks and regulatory obligations.
  • Ensure that operational processes for customer consent, DSR, and master data management are effectively embedded into business operations.

• Leadership & Platform Management:

  • Directly manage the business application owners of:

  
  1) Customer Consent Management Platform

  
  2) DSR Management Platform

  
  3) Enterprise Customer Master Platform

  • Lead project implementations to ensure platform enhancements and integrations meet governance, operational, and regulatory requirements.

• Stakeholder Engagement:

  • Act as the key liaison between operational teams, Compliance, IT, Legal, and business units on privacy and customer data governance matters.
  • Chair or participate in governance forums related to customer data privacy and master data management.
  • Provide training, guidance, and advisory support to teams on governance processes.

Apply now if you have these advantages

• Minimum 12–15 years of experience in data governance, privacy, or enterprise data management within financial services, including at least 5 years in a senior leadership role.
• Bachelor or Higher in information management, Data Governance, Information Technology, Law, or Business Administration.
• Professional certifications in Data Privacy (e.g., DPO Professional Certificate - Thailand, CIPP/E, CIPM), Data Governance (e.g., CDMP), or Project Management (e.g., PMP, PRINCE2) are strongly preferred.
• Strong knowledge of financial sector regulations, with emphasis on PDPA and Bank of Thailand data governance requirements.

• Proven track record in designing and operationalizing data governance frameworks in large, regulated organizations.
• Hands-on experience in managing enterprise customer master data platforms and privacy-related systems (consent, DSR).
• Demonstrated success in leading cross-functional teams, including direct supervision of business application owners.
• Corporate Banking knowledge: Enterprise Customer Data Management, Core banking, Customer Consent, DSR
• Familiarity with banking operational risk and regulatory compliance frameworks for DSIB institutions

Why join Krungsri?

• As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
• We offer a striking work-life balance culture with hybrid work policies (2 days in office per week).
• Unbelievable benefits such as attractive bonuses and many more.

** Apply now before this role is close. **

Stay connected with KRUNGRI CAREER at:

• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed])
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed])

Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120

หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ

Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.

EN (https://krungsri.com/b/privacynoticeen)

ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง

ภาษาไทย (https://krungsri.com/b/privacynoticeth)