Work outline:

About the Benefits Salary: 40,000–60,000THB

About the company Products: Power and Infrastructure Systems, Information and Telecommunication Systems and Procurement services Business Type: General / IT Services; General Appliances / Electrical Equipment;

Workplace Area: MRT Silom / BTS Saladaeng, Bangkok Working Hour: 9:00-17:30(Monday - Friday)

• Create customer support policies and procedures for team member to adhere to, training and observing team members and assisting unsatisfied customers
• To lead, motivate, and manage team members
• Create a prevention plan and service improvement plan
• Manage Incident and Problem
• Create Incident summary report as well as report to customers
• IT system maintenance and customer support management

• Thai nationality, Male/female, 33-40 years
• Bachelor's degree
• 7 years of working experiences in IT system maintenance support, Incident management, Problem management, Improvement management
• Skills in managing issues and problems in IT system operations
• Customer focused and have the ability to do quick work with quality
• Good command in English Skill
• Strong verbal and written communications skills
• Ability to learning new things from many new projects and other opportunity
• Interest in Smart Manufacturing and/or Factory Automation