We are seeking an experienced and dynamic professional to join our

Transformation Office (TMO)

team, focusing on the

financial insurance

business. The TMO Lead will play a crucial role in leading and driving the organizations transformation journey, ensuring business processes are optimized and the workforce is aligned with the organizations evolving goals.

The ideal candidate will have significant experience in

business transformation

process reengineering

, and

change management

, particularly in the

financial insurance sector

. This role will require designing transformation strategies, developing roadmaps, analyzing current business processes, and leading change management programs across the organization.

Roles & Responsibilities

Develop and implement

transformation strategy

and

roadmap

aligned with business objectives, particularly within the financial insurance domain.

Define key priorities,

milestones

, and

success metrics (KPIs)

to drive the transformation process.

Analyze current business processes (As-Is)

and redesign future-state processes (To-Be) to enhance efficiency, cost-effectiveness, and quality.

Conduct

process mapping

reengineering

, and

performance tracking

to ensure optimized end-to-end workflows.

Collaborate with

business units

to continuously improve workflows and operations.

Lead

communication

training

, and

stakeholder engagement

programs to ensure successful change adoption across the organization.

Support workforce transformation

and

readiness

, ensuring the team is prepared to embrace new systems and processes.

Measure

change adoption

and monitor employee sentiment, using insights to drive continuous improvements.

Qualifications

Bachelors degree

in Business, Management, or a related field.

Minimum of

5-7 years

of experience in

business transformation

process improvement

, or related roles within the

financial insurance

sector.

Proven experience in

leading change management initiatives

and

business process reengineering

Strong understanding of

Agile methodologies

and experience with

Sprint Planning

Excellent

leadership

and

communication skills

, with the ability to manage cross-functional teams and stakeholders.

Demonstrated ability to

measure and track performance

and

drive results

based on KPIs.

Experience with

tools

for process mapping, workflow automation, and data analysis.

Strong

problem-solving skills

and the ability to implement creative solutions to complex challenges.