Position: SAP Application Support – SAP Module SD

Location: Samitivej Srinakarin Hospital

Career Area: SAP Support

Key Responsibilities

The role involves several core duties:

• Plan, monitor and deliver scoped systems modules and functionality meeting quality benchmarks for ERP support
• Resolving customer-reported incidents through systematic analysis
• Executing unit and integration testing activities
• Managing SD module Configuration, modification, implement, support, Process Chain
• Advising on process improvements based on business understanding
• Root cause analysis and solution implementation
• Proactive user support to minimize business disruption
• Facilitating knowledge transfer and continuous enhancement

Required Qualifications:

Education:

Bachelor's degree in Computer Science, Commerce/Business, Computer Engineering, IT, or related disciplines

Experience:

• Minimum 3+ years in SAP Module SD roles
• Full cycle implementation/upgrade project experience preferred

Core Competencies

• Fluency in English, both written and spoken
• Strong communication and customer relationship abilities
• Analytical and problem-solving expertise
• Self-directed work approach with proactive engagement
• Willingness to travel within the country

Technical Knowledge:

Understanding business processes relevant to Finance, Logistics, Sales and Distribution, and Service sectors