Job Description

• Identify target customers and underserved needs for the CX domain.

• Design value proposition of the products which is inline with the target customers and underserved needs.

• Define product feature sets and roadmap for the version launch.

• Design UX to ensure it is inline with the product features.

• Coordinate with the application development team to develop the functionality.

• Conduct the testing activities.

• Working with marketing and sales teams for the feature launch. 

• Monitor the product performance and review the business plan.

Minimum Qualification

• Bachelor degree in any discipline.

• Minimum 1+ years working experience.

• Basic knowledge of customer experience.

• Software development life cycle knowledge is a plus.

• Project Management experience is a plus.