• Actively investigate and analyse patterns of fraudulent transactions and abusive conduct in a timely manner to protect the integrity of the platform.
• Identify patterns of abuse, and perform root cause analysis to determine the specific methods and motive of exploitation.
• Providing investigation insights to customer facing teams, and support de-escalation of customer feedback.
• Conduct risk reviews for business activities, and provide subject matter support before, during, and after activity.
• Respond to requests from law enforcement and regulatory agencies, and collate necessary information for submission.
• Responsible to triage, manage, and escalate any fraud incidents.
• Perform other ad-hoc tasks related to fraud operations.

Minimum Qualifications

• Minimum of 1 year professional experience in operation and investigation related to fraud, abuse, or cybercrime.
• Detail-oriented and highly analytical, with an ability to understand complex relationships among large datasets.

Preferred Qualifications

• Knowledge of SQL, Python, or equivalent is a plus.
• Strong ability to gather information from various sources to substantiate investigation hypotheses.
• Work well under pressure, and can prioritize high impact escalations.