About the Team: The TikTok Live QA team is part of the Trust & Safety or Live Operations function. We ensure content moderation quality and compliance with community guidelines to keep TikTok Live a safe, positive, and engaging environment for all users. We work closely with moderators, policy, training, and product teams across regions. Responsibilities:

• Review and assess the accuracy of content moderation decisions on TikTok Live.
• Identify policy, trends, and quality issues through audits and sampling.
• Provide constructive feedback to moderators and support performance improvement.
• Participate in calibration sessions and maintain consistency in enforcement.
• Collaborate with cross-functional teams (policy, training, product) to enhance tools, workflows, and policies.
• Support quality-related projects and process optimization initiatives.

Minimum Qualifications:

• Bachelor's degree or equivalent experience.
• More than 1 year of experience in content moderation, quality assurance, or a related field.
• Strong attention to detail and analytical skills.
• Good written and verbal communication in English.
• Ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

• Experience working with live-streaming or social media platforms.
• Familiarity with content policies and global community guidelines.
• Proficiency in QA tools (e.g., CMS, dashboards, Excel).
• Multilingual skills or understanding of regional content sensitivities.
• Prior experience in Trust & Safety or risk operations teams.