Key Responsibilities

• Manage clients end-to-end — from receiving briefs, developing strategies, overseeing project execution, to delivering campaigns professionally.
• Own the client’s business challenges, translate them into actionable strategies, and clearly communicate direction across teams.
• Connect and align Strategic, Creative, KOL, and Media teams toward a unified goal.
• Handle ambiguous or evolving briefs with confidence, and make bold decisions to drive campaigns toward success.
• Analyze insights, feedback, and data, and transform them into tangible communication ideas and long-term strategic plans.
• Communicate confidently with clients, effectively negotiate, and manage expectations.
• Improve team workflows and mentor junior team members.
• Act as a quality gatekeeper — ensuring strategic alignment, brand appropriateness, and high creative standards before presenting work to clients.
• Serve as a strategic partner to clients, not just a coordinator.
• Negotiate budgets, timelines, and conditions systematically for mutual benefit.
• Continuously improve team processes and coach SAE/AE team members to grow clearly and confidently.

Mindset & Working Philosophy

• Go beyond delivering tasks — deliver business value.
• Operate as both an Account Manager and Project Manager: plan ahead, allocate resources, and manage timelines effectively.
• Break down client briefs deeply and elevate them into strategic opportunities.
• Understand business perspectives and become a true “thinking partner” to clients.
• Protect both the client’s brand and the company’s reputation by anticipating and managing risks.
• Build long-term client trust, retain accounts, and expand business opportunities.

Qualifications

• 4–5+ years of experience | Proven ownership of business challenges and team leadership.
• Strong ability to decode business problems and translate them into effective communication strategies.
• Experience managing multiple clients, campaigns, and channels simultaneously.
• Strong strategic consulting capability with the ability to expand ideas beyond the brief.
• Ability to control work quality and ensure alignment between Creative output and campaign objectives.
• Expertise in Media, Content, Influencer marketing, and Data Insights.
• Experience managing AE/SAE teams systematically and developing team processes.
• Able to identify project risks and proactively implement preventive plans.
• Experience handling campaigns with multiple stakeholders, multiple channels, and cross-team coordination.
• Proficient in tools such as Google Workspace, Project Management tools, and Presentation tools.
• Skilled in leveraging AI tools (e.g., ChatGPT, Notion AI, Canva AI) to assist with ideation, summarization, and workflow management.
• Growth mindset, eager to learn, and willing to challenge yourself.