Duties & Responsibilities

Knowing and understanding Banking & Financial products and services.

• Understanding both solution designs and functional specifications.

• Having strong communication skills and a full understanding of the needs of the customer to gather project requirements.

• Able to analyze the gap of requirements and find out the solutions to fulfill customer needs.

• Able to provide business required documentation and functional specifications to ensure development/customization of product meet the client's business needs.

• Able to provide user manual and conduct the user training session with training materials.

• Being an interface between technology teams, support teams, and business units.

• Able to provide test strategy, test plan, test case, test scenarios and test script including test execution, test result and issue logs.

Skills & Specifications

• At least a bachelor's degree in computer science or business-related qualification.

• At least 4-8 years of working experience in the Business Analyst role in the Banking or Software Development industry.

• Able to communicate in Thai and English language (knowledge in Chinese language would be an advantage).

• Moderate to advanced skill in MS Word, Excel, Power Point, Visio, and Paint is preferred (knowledge in MS Project & Adobe Photoshop would be an advantage).

• Able to deal with clients independently.

• Excellent communication & presentation skills; to gather & interpret relevant user's requirements, and conduct training.

• Good observatory skills to identify issues arising from requirements gathering.

• Strong analytical skills to propose solutions/workarounds for identified issues.

• Ability to identify system gaps, document business processes and convey customized design to software development.

• Adaptability to change to embrace the continuous changes in IT project implementations.

• Team player, with common sense and certain level of emotional intelligence.

• Self-initiator & self-managed.

• knowledge in testing tools or automated test would be an advantage.