Department Operations
LevelEntry Level
LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.


Job Description:
  • Perform and lead UAT for newly implemented warehouse functions and system enhancements. Execute UAT test plans, identifying and tracking defects to ensure production readiness.
  • Design and generate training materials for internal and external users, ensuring effective adoption of new features.
  • Analyze, align, and evaluate business requirements, feasibility, and value of feature requests with business and regional product teams. Develop comprehensive and accurate Business Requirement Documents (BRDs) for warehouse-related enhancements.
  • Drive On-Site Engagement in terms of
    • Understanding business process gaps through direct observation and collaboration with ground teams.
    • Driving and tracking the adoption of product features
    • Supporting ground teams with configuration settings, root cause analysis, and troubleshooting related to product functionalities.

Requirements:
  • Bachelor's degree in Business, Supply Chain, IT, Computer Science, Engineering or related field.
  • 1 - 3 years of experience in Product lifecycle Management or Business Analysis; supply chain / Warehouse knowledge is advantageous
  • Self-motivated, quick learner; resourceful in problem solving with a can-do attitude
  • Good with data-driven problem solving, logical thinking
  • Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
  • Good communication skills in Thai and English
  • Ability to work in a fast-paced and dynamic environment
āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™
  • āļŠāļēāļĄāļēāļĢāļ–āļ•āđˆāļ­āļĢāļ­āļ‡āđ„āļ”āđ‰
āļ›āļĢāļ°āđ€āļ āļ—āļ‡āļēāļ™
  • āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ

āđ€āļāļĩāđˆāļĒāļ§āļāļąāļšāļšāļĢāļīāļĐāļąāļ—

āļˆāļģāļ™āļ§āļ™āļžāļ™āļąāļāļ‡āļēāļ™:2000-5000 āļ„āļ™
āļ›āļĢāļ°āđ€āļ āļ—āļšāļĢāļīāļĐāļąāļ—:āđ€āļ—āļ„āđ‚āļ™āđ‚āļĨāļĒāļĩāļŠāļēāļĢāļŠāļ™āđ€āļ—āļĻ
āļ—āļĩāđˆāļ•āļąāđ‰āļ‡āļšāļĢāļīāļĐāļąāļ—:āļāļĢāļļāļ‡āđ€āļ—āļž
āđ€āļ§āđ‡āļšāđ„āļ‹āļ•āđŒ:careers.shopee.co.th
āļāđˆāļ­āļ•āļąāđ‰āļ‡āđ€āļĄāļ·āđˆāļ­āļ›āļĩ:2015
āļ„āļ°āđāļ™āļ™:4.5/5

Shopee āđ€āļ›āđ‡āļ™āļšāļĢāļīāļĐāļąāļ—āļ‹āļ·āđ‰āļ­āļ‚āļēāļĒāļ‚āļ­āļ‡āļĄāļĩāļ­āļ­āļ™āđ„āļĨāļ™āđŒāļ—āļĩāđˆāļ—āļģāđƒāļŦāđ‰āļāļēāļĢāļ‹āļ·āđ‰āļ­āđ€āļ›āđ‡āļ™āđ€āļĢāļ·āđˆāļ­āļ‡āļ‡āđˆāļēāļĒ Shopee āđ€āļ›āđ‡āļ™āđāļ­āļžāļžāļĨāļīāđ€āļ„āļŠāļąāđˆāļ™āļ—āļĩāđˆāļŠāļēāļĄāļēāļĢāļ–āđ€āļ‚āđ‰āļēāļ–āļķāļ‡āđ„āļ”āđ‰āļœāđˆāļēāļ™āđ‚āļ—āļĢāļĻāļąāļžāļ—āđŒāļĄāļ·āļ­āļ–āļ·āļ­ āļŠāļēāļĄāļēāļĢāļ–āđƒāļŦāđ‰āļ„āļļāļ“āļ‹āļ·āđ‰āļ­āļ‚āļēāļĒāļ‚āļ­āļ‡āđ„āļ”āđ‰āļ—āļļāļāļ—āļĩāđˆāđāļĨāļ°āļ—āļļāļāđ€āļ§āļĨāļē Shopee āļĄāļĩāļŠāļ·āđˆāļ­āđ€āļŠāļĩāļĒāļ‡āļ­āļĒāđˆāļēāļ‡āļĄāļēāļāđƒāļ™āđ€āļ­āđ€āļŠāļĩāļĒāļ•āļ°āļ§āļąāļ™āļ­āļ­āļ‡āđ€āļ‰āļĩāļĒāļ‡āđƒāļ•āđ‰ āđ€āļ›āđ‡āļ™āļšāļĢāļīāļĐāļąāļ—āļ—āļĩāđˆāļŠāļĢāđ‰āļēāļ‡āļĄāļēāđ€āļžāļ·āđˆāļ­āļ•āļ­āļšāļŠāļ™āļ­āļ‡āļžāļĪāļ•āļīāļāļĢāļĢāļĄāļāļēāļĢāļ‹āļ·āđ‰āļ­āļ‚āļ­āļ‡āļ„āļ™āđ„āļ—āļĒāļ—āļĩāđˆāđ€āļ› ...

āļ­āđˆāļēāļ™āļ•āđˆāļ­

āļĢāđˆāļ§āļĄāļ‡āļēāļ™āļāļąāļšāđ€āļĢāļē:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

āļ­āđˆāļēāļ™āļ•āđˆāļ­

āļŠāļģāļ™āļąāļāļ‡āļēāļ™āđƒāļŦāļāđˆ: Shopee
Display map

āļŠāļ§āļąāļŠāļ”āļīāļāļēāļĢ

  • āļāļēāļĢāļžāļąāļ’āļ™āļēāđ€āļžāļ·āđˆāļ­āļ„āļ§āļēāļĄāđ€āļ›āđ‡āļ™āļĄāļ·āļ­āļ­āļēāļŠāļĩāļž
  • āļ›āļĢāļ°āļāļąāļ™āļ—āļąāļ™āļ•āļāļĢāļĢāļĄ
  • āļ—āļģāļ‡āļēāļ™ 5 āļ§āļąāļ™/āļŠāļąāļ›āļ”āļēāļŦāđŒ
  • āļŠāļąāđˆāļ§āđ‚āļĄāļ‡āļ—āļģāļ‡āļēāļ™āļĒāļ·āļ”āļŦāļĒāļļāđˆāļ™
  • āļ›āļĢāļ°āļāļąāļ™āļŠāļĩāļ§āļīāļ•
  • āļ›āļĢāļ°āļāļąāļ™āļŠāļļāļ‚āļ āļēāļž
  • āļĨāļēāļ„āļĨāļ­āļ”
  • āļ›āļĢāļ°āļāļąāļ™āļŠāļąāļ‡āļ„āļĄ
  • āđ‚āļšāļ™āļąāļŠāļ‚āļķāđ‰āļ™āļ­āļĒāļđāđˆāļāļąāļšāļœāļĨāļ‡āļēāļ™
  • āļāļ­āļ‡āļ—āļļāļ™āļŠāļģāļĢāļ­āļ‡āđ€āļĨāļĩāđ‰āļĒāļ‡āļŠāļĩāļž
  • āđ‚āļ­āļāļēāļŠāđƒāļ™āļāļēāļĢāđ€āļĢāļĩāļĒāļ™āļĢāļđāđ‰āđāļĨāļ°āļžāļąāļ’āļ™āļē
āļ—āļĩāđˆ WorkVenture āđ€āļĢāļēāđƒāļŦāđ‰āļĄāļđāļĨāđ€āļŠāļīāļ‡āđ€āļāļĩāđˆāļĒāļ§āļāļąāļšāļšāļĢāļīāļĐāļąāļ— āļšāļĢāļīāļĐāļąāļ— āļŠāđ‰āļ­āļ›āļ›āļĩāđ‰ (āļ›āļĢāļ°āđ€āļ—āļĻāđ„āļ—āļĒ) āļˆāđāļēāļāļąāļ” āđ‚āļ”āļĒāļĄāļĩāļ‚āđ‰āļ­āļĄāļđāļĨāļ—āļĩāđˆāđ€āļāļĩāđˆāļĒāļ§āļ‚āđ‰āļ­āļ‡ āļ•āļąāđ‰āļ‡āđāļ•āđˆāļ āļēāļžāļšāļĢāļĢāļĒāļēāļāļēāļĻāļāļēāļĢāļ—āļģāļ‡āļēāļ™ āļĢāļđāļ›āļ–āđˆāļēāļĒāļ‚āļ­āļ‡āļ—āļĩāļĄāļ‡āļēāļ™ āđ„āļ›āļˆāļ™āļ–āļķāļ‡āļĢāļĩāļ§āļīāļ§āđ€āļŠāļīāļ‡āļĨāļķāļāļ‚āļ­āļ‡āļāļēāļĢāļ—āļģāļ‡āļēāļ™āļ—āļĩāđˆāļ™āļąāđˆāļ™ āļ‹āļķāđˆāļ‡āļ‚āđ‰āļ­āļĄāļđāļĨāļ—āļļāļāļ­āļĒāđˆāļēāļ‡āļšāļ™āļŦāļ™āđ‰āļēāļ‚āļ­āļ‡āļšāļĢāļīāļĐāļąāļ— āļšāļĢāļīāļĐāļąāļ— āļŠāđ‰āļ­āļ›āļ›āļĩāđ‰ (āļ›āļĢāļ°āđ€āļ—āļĻāđ„āļ—āļĒ) āļˆāđāļēāļāļąāļ” āļĄāļĩāļžāļ™āļąāļāļ‡āļēāļ™āļ—āļĩāđˆāļāļģāļĨāļąāļ‡āļ—āļģāļ‡āļēāļ™āļ—āļĩāđˆāļšāļĢāļīāļĐāļąāļ— āļšāļĢāļīāļĐāļąāļ— āļŠāđ‰āļ­āļ›āļ›āļĩāđ‰ (āļ›āļĢāļ°āđ€āļ—āļĻāđ„āļ—āļĒ) āļˆāđāļēāļāļąāļ” āļŦāļĢāļ·āļ­āđ€āļ„āļĒāļ—āļģāļ‡āļēāļ™āļ—āļĩāđˆāļ™āļąāđˆāļ™āļˆāļĢāļīāļ‡āđ† āđ€āļ›āđ‡āļ™āļ„āļ™āđƒāļŦāđ‰āļ‚āđ‰āļ­āļĄāļđāļĨāļˆāļĢāļīāļ‡āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āļ§āļĢāļąāļ•āļ–āļēāļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļāļĢāļ™āļ—āđŒ āļ˜āļ­āļĢāđŒāļ™āļ•āļąāļ™āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļšāļĢāđŒāļĨāļīāļ—āļ‹āđŒāļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āļŪāļēāļĢāđŒāđ€āļĨāļĒāđŒāđ€āļ‹āļ™āļ•āđŒāļœāļĄ