Department Operations
LevelExperienced (Team Lead)
LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.


About the Team:
Monitor overall outbound process

Job Description:
  • Monitor all outbound process and coordinate with other internal and external team to ensure that the process is running smoothly
  • Deliver outbound performance to align with plan
  • Deliver strong leadership, influencing and collaboration skills in working with team
  • Ensure performance of temp and full time staff followed WI.
  • Manage, monitor and improve productivity for all functions of Outbound team
  • Ensure all outbound team performs tasks meet KPIs as well as evaluate and improve their performance.
  • Manage, study and understand WMS system for existing and new outbound functions and able to be a mentor for team member
  • Prepare monthly reports, Daily reports, outbound issues, etc.
  • Plan and manage all consumables and equipment
  • To perform any other duties assigned by Supervisor or Manager

Requirements:
  • Bachelor’s Degree in Logistic management, supply chain or any related field
  • At least 2 years of working experience in Warehousing (e-commerce is highly preferred)
  • Experience in Outbound
  • Proficient with Microsoft Excel
  • Ability to work under deadlines and pressure
  • Good interpersonal, communication, problem solving and negotiation skills.
  • Good team player
  • Able to work on shift and day-off when required
āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒāļ—āļĩāđˆāļˆāļģāđ€āļ›āđ‡āļ™
  • 2 āļ›āļĩ
āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™
  • āļŠāļēāļĄāļēāļĢāļ–āļ•āđˆāļ­āļĢāļ­āļ‡āđ„āļ”āđ‰
āļŠāļēāļĒāļ‡āļēāļ™
  • āļ‚āļ™āļŠāđˆāļ‡
  • āļāļēāļĢāļˆāļąāļ”āļāļēāļĢ
āļ›āļĢāļ°āđ€āļ āļ—āļ‡āļēāļ™
  • āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ

āđ€āļāļĩāđˆāļĒāļ§āļāļąāļšāļšāļĢāļīāļĐāļąāļ—

āļˆāļģāļ™āļ§āļ™āļžāļ™āļąāļāļ‡āļēāļ™:2000-5000 āļ„āļ™
āļ›āļĢāļ°āđ€āļ āļ—āļšāļĢāļīāļĐāļąāļ—:āđ€āļ—āļ„āđ‚āļ™āđ‚āļĨāļĒāļĩāļŠāļēāļĢāļŠāļ™āđ€āļ—āļĻ
āļ—āļĩāđˆāļ•āļąāđ‰āļ‡āļšāļĢāļīāļĐāļąāļ—:āļāļĢāļļāļ‡āđ€āļ—āļž
āđ€āļ§āđ‡āļšāđ„āļ‹āļ•āđŒ:careers.shopee.co.th
āļāđˆāļ­āļ•āļąāđ‰āļ‡āđ€āļĄāļ·āđˆāļ­āļ›āļĩ:2015
āļ„āļ°āđāļ™āļ™:4.5/5

Shopee āđ€āļ›āđ‡āļ™āļšāļĢāļīāļĐāļąāļ—āļ‹āļ·āđ‰āļ­āļ‚āļēāļĒāļ‚āļ­āļ‡āļĄāļĩāļ­āļ­āļ™āđ„āļĨāļ™āđŒāļ—āļĩāđˆāļ—āļģāđƒāļŦāđ‰āļāļēāļĢāļ‹āļ·āđ‰āļ­āđ€āļ›āđ‡āļ™āđ€āļĢāļ·āđˆāļ­āļ‡āļ‡āđˆāļēāļĒ Shopee āđ€āļ›āđ‡āļ™āđāļ­āļžāļžāļĨāļīāđ€āļ„āļŠāļąāđˆāļ™āļ—āļĩāđˆāļŠāļēāļĄāļēāļĢāļ–āđ€āļ‚āđ‰āļēāļ–āļķāļ‡āđ„āļ”āđ‰āļœāđˆāļēāļ™āđ‚āļ—āļĢāļĻāļąāļžāļ—āđŒāļĄāļ·āļ­āļ–āļ·āļ­ āļŠāļēāļĄāļēāļĢāļ–āđƒāļŦāđ‰āļ„āļļāļ“āļ‹āļ·āđ‰āļ­āļ‚āļēāļĒāļ‚āļ­āļ‡āđ„āļ”āđ‰āļ—āļļāļāļ—āļĩāđˆāđāļĨāļ°āļ—āļļāļāđ€āļ§āļĨāļē Shopee āļĄāļĩāļŠāļ·āđˆāļ­āđ€āļŠāļĩāļĒāļ‡āļ­āļĒāđˆāļēāļ‡āļĄāļēāļāđƒāļ™āđ€āļ­āđ€āļŠāļĩāļĒāļ•āļ°āļ§āļąāļ™āļ­āļ­āļ‡āđ€āļ‰āļĩāļĒāļ‡āđƒāļ•āđ‰ āđ€āļ›āđ‡āļ™āļšāļĢāļīāļĐāļąāļ—āļ—āļĩāđˆāļŠāļĢāđ‰āļēāļ‡āļĄāļēāđ€āļžāļ·āđˆāļ­āļ•āļ­āļšāļŠāļ™āļ­āļ‡āļžāļĪāļ•āļīāļāļĢāļĢāļĄāļāļēāļĢāļ‹āļ·āđ‰āļ­āļ‚āļ­āļ‡āļ„āļ™āđ„āļ—āļĒāļ—āļĩāđˆāđ€āļ› ...

āļ­āđˆāļēāļ™āļ•āđˆāļ­

āļĢāđˆāļ§āļĄāļ‡āļēāļ™āļāļąāļšāđ€āļĢāļē:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

āļ­āđˆāļēāļ™āļ•āđˆāļ­

āļŠāļģāļ™āļąāļāļ‡āļēāļ™āđƒāļŦāļāđˆ: Shopee
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āļŠāļ§āļąāļŠāļ”āļīāļāļēāļĢ

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