Testing Lead / Head of QA

Core Purpose:

To lead, define, and execute comprehensive testing strategies across the software development lifecycle, ensuring the delivery of high-quality, secure, and compliant digital banking solutions for Bank X. You will manage a hybrid team of in-house and outsourced testing resources, driving continuous improvement in quality assurance practices within an Agile and DevOps environment.

Key Responsibilities:

• Test Strategy & Leadership: Develop, implement, and oversee robust testing strategies and plans for all software products and features, aligning with Bank X's architectural standards and business objectives.
• Team & Resource Management: Lead and mentor a team of quality assurance engineers and testers, overseeing both in-house and outsourced testing activities, and ensuring efficient allocation of resources for comprehensive test coverage.
• Quality Assurance & Compliance: Ensure that software products meet high-quality standards, system integrity, and strict regulatory compliance before deployment, including adherence to secure software development practices.
• Test Automation & CI/CD: Drive the adoption and implementation of test automation frameworks and scripts to enhance testing efficiency and integrate continuous testing into the CI/CD pipelines for rapid and reliable releases.
• Defect Management: Oversee critical defect management processes, from identification and reporting to resolution and re-testing, ensuring timely remediation and prevention of future issues .
• Cross-functional Collaboration: Work closely with development teams, product owners, and other stakeholders (e.g., Architecture, Risk, Cybersecurity) to embed quality throughout the development process and ensure delivered solutions meet user needs and technical requirements .
• Continuous Improvement: Champion continuous improvement initiatives within the QA function, leveraging feedback and performance metrics to refine testing processes and enhance overall quality outcomes.

Essential Qualifications:

• A proven track record (7+ years preferred) in software quality assurance, with significant experience leading and managing testing teamsand strategies, ideally within the banking, digital finance, or fintech industry .
• Deep expertise in Agile methodologies and DevOps principles, with extensive hands-on experience in test automation design and implementation.
• Strong understanding of distributed systems, microservices, and cloud-native architectures (e.g., Microsoft Azure) relevant to testing complex applications.
• Solid knowledge of cybersecurity best practices and application security testing within a financial services context .
• Excellent leadership, communication, and problem-solving skills are essential for driving quality and collaborating effectively across technical and business functions.