Cloud Operation Lead

Core Purpose:

Responsible for overseeing the bank’s cloud infrastructure and services, ensuring secure, reliable, and scalable cloud operations. This role manages a team of cloud engineers professionals, coordinates with other IT teams, and ensures compliance with regulatory standards while optimizing cloud performance and cost.

Key Responsibilities:

• Lead and manage the Cloud Operations team, including Cloud Engineers staff
• Oversee the deployment, monitoring, and management of cloud resources such as virtual networks, application gateways, cloud application services, messaging services, and caching systems.
• Ensure cloud operations comply with security standards and regulatory requirements (BOT, ISO 27001).
• Develop and enforce cloud governance, policies, and best practices.
• Coordinate cloud architecture and integrations with Infrastructure, and Application
• Monitor cloud performance, implement cost optimization strategies, and ensure high availability.
• Lead incident response and root cause analysis for cloud-related issues.
• Implement automation and infrastructure-as-code practices for provisioning, scaling, and configuration.
• Maintain documentation of cloud architecture, processes, and operational procedures.
• Liaise with cloud vendors, manage contracts, and monitor service-level agreements.

• Drive continuous improvement initiatives to enhance cloud security, performance, and operational efficiency.
  

Essential Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s preferred.
• Minimum 7 years of experience in IT infrastructure or cloud operations, with at least 3 years in a leadership role.
• Strong experience with cloud platforms (Azure preferred; AWS/GCP is a plus) and cloud-native services.
• Hands-on knowledge of networking, load balancing, application gateways, caching, and cloud messaging services.
• Proficiency in automation, scripting, and infrastructure-as-code tools (e.g., Terraform, Ansible, PowerShell).
• Familiarity with IT security standards, regulatory compliance, and audit requirements.
• Excellent leadership, communication, and problem-solving skills.