Job Purpose

The Content & Production Manager is responsible for leading and overseeing the end-to-end content creation and production operations of the Business Unit, covering content planning, content creation, video production, video editing, and on-location shooting.The position ensures that all content and production deliverables are aligned with client objectives, brand guidelines, platform requirements, campaign strategies, and agreed timelines. The job holder is responsible for managing the Content Creator, Video Editor, and Production teams while coordinating closely with Account Management, Creative, Marketing, Live Operations, Influencer, and other relevant stakeholders.This role requires a strong combination of creative judgment, production management, team leadership, project management, and operational execution to ensure that content is delivered with consistent quality, efficiency, and commercial impact.

Key Responsibilities

Lead and manage the Content Creator, Video Editor, and Production teams

Oversee the full content production process from pre-production to post-production

Develop content concepts, scripts, storyboards, shot lists, and production plans

Manage studio and on-location shoots, including schedules, talents, equipment, locations, and budgets

Review and ensure the quality of content before client submission or publication

Coordinate with Account Management, Creative, Marketing, E-commerce, Influencer, and other related teams

Manage multiple projects, timelines, team capacity, and production resources

Improve workflows, SOPs, and quality standards across the Content & Production function

Coach and develop team members to strengthen both creative and operational capabilities

Qualifications

Bachelor's degree in Communication Arts, Film, Media Production, Digital Media, Marketing, Advertising, Creative Communication, or a related field.

At least 5–7 years of experience in content creation, video production, creative production, digital media, advertising, or a related area.

At least 2–3 years of experience in a supervisory or managerial position.

Demonstrated experience managing Content Creators, Video Editors, production teams, or multidisciplinary creative teams.

Strong knowledge of end-to-end content-production processes, including pre-production, production, and post-production.

Experience in digital content, social media, e-commerce, social commerce, advertising agencies, or fast-paced production environments is preferred.

Experience managing on-location shoots, studios, external vendors, production crews, talents, or influencers.

Good understanding of social media platforms and platform-specific content requirements.

Knowledge of video-editing software, production equipment, lighting, sound, and post-production processes is an advantage.

Experience managing project budgets, timelines, resources, and multiple concurrent projects.

Good command of Thai and working proficiency in English.