We are Ramssol group HR Solutions Provider

Today, more than ever, technology is becoming essential to connect and advance people. We at RAMSSOL Group, have a keen understanding and deep insights to people management and its technology.

Established to cater to the unique needs of each region's different markets, we are constantly innovating in our core people management, collaboration, and engagement solutions as well as the areas of future technologies, to enrich our clients’ experiences and empower them with the necessary technology to thrive in their daily business.

Roles and Responsibilities

• Manage a team of Implementation Consultants and a portfolio of projects assigned to them and ensure their successful and on-time delivery.
• Manage any escalations from the client or internal stakeholders in the due course of the project and resolve issues.
• Monitor and mentor the team of Implementation Consultants. Enable them to deliver results.
• After a deal is closed, coordinate with the Sales and Pre-sales teams to ensure a seamless knowledge transfer takes place with respect to the scope, clients’ processes, their stakeholders, and expectations.➔ Draft and propose a detailed plan for the projects. Track all the milestones and ensure progress on track as per the timelines.
• Monitor and ensure highest levels of integrity in processes and policies both internally as well for the client.
• Ensure a seamless change management. Manage and align stakeholders internallyas well as externally specifically the client leadership including the CXOs. Be the first and primary point of contact for these accounts/clients.
• Understand business requirements, derive solutions that can align the business requirement with the technical feasibility of the product, identify gaps, share detailed use-cases and specifications with the Product team for any enhancementsneeded, and outline the to-be state of processes after Darwinbox is implemented.
• Provide key user training and support needed thereon for the key users across the duration of the project.
• Guide the client through the go-live/launch phase and work with the Marketing/Customer Experience teams 
• Assess and outline the ROI on the implementation of Darwinbox. Evaluate the project in terms of the quality, speed, and customer delight.
• After a successful delivery of the project, ensure a seamless transition to the Customer Success team.
• Ensure that the financial milestones are met. For instance, ensuring that the billing of implementation is done before a project goes live.

Who are we looking for?

• 5+ years of experience in HR tech implementation, HR consulting, or HR roles.
• Bachelor’s/undergraduate degree is mandatory. An MBA/master’s degree is preferred.
• Experience of managing teams is a must. History of dealing with senior stakeholders like CXOs will be an added advantage.
• Understanding of HR or educational background in the same will be an added advantage.
• Required technical competencies
• Productivity tools like MS Word, and MS PowePoint
• Ability to work with complex data-sets, validate data, and use tools likeMS Excel
• Project management tools