Key responsibilities

Prepare and issue quotations and other sales-related documents accurately and timely.

• Support the sales team by coordinating with customers and internal departments regarding orders, delivery schedules, and customer requirements.

• Maintain and update sales data in Excel databases and the SAP system, ensuring accuracy and completeness.

• Track and consolidate Sales Forecast information from the sales team on a regular basis.

• Monitor forecast accuracy by comparing forecasted volumes against actual purchase order volumes.

• Generate Monthly Sales Reports, including sales performance, forecast outlook, and key business insights.

• Support compliance with ISO Quality & Environment Management System requirements.

• Maintain and control sales-related documents according to ISO procedures.

• Assist with internal and external audits by preparing relevant documentation and records.

• Ensure proper document retention and record management practices.

• Maintain organized records and ensure all sales documentation is properly filed and controlled.

Qualifications

Bachelor's degree in business administration, Marketing, Management, or a related field.

• Minimum 2-3 years of experience in Sales Administration, Sales Support, or Customer Service.

• Strong experience in preparing quotations and sales-related documentation.

• Advanced proficiency in Microsoft Excel, including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, data analysis, and dashboard creation.

• Strong capability in preparing and analyzing Sales Forecast reports and Actual vs. Forecast performance tracking.

• Experience in preparing Monthly Sales Reports and management summaries.

• Knowledge of ISO requirements, document control processes, and audit support activities.

• Good analytical, organizational, and problem-solving skills.

• Detail-oriented with excellent communication and coordination abilities.

• Ability to work under pressure and meet deadlines.

• Good command of English, both written and spoken.

Preferred

Qualifications

Experience in a manufacturing environment.

• Proficient in SAP, preferably with experience in Sales & Distribution (SD) modules & Salesforce program.

• Knowledge of demand planning, inventory planning, and sales forecasting processes.

• Experience in developing KPI dashboards and management reports.

• Familiarity with Power BI or other business intelligence tools is an advantage.

• Internal Auditor certification is an advantage

Key Competencies

SAP & Salesforce

• Quotation Management

• Sales Forecast Tracking

• Monthly Sales Reporting

• Data Analysis

• KPI Dashboard

• Advanced Excel

• ISO system

• Sales Support

• Customer Coordination

• Business Reporting