ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Telesales, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Remotely sells Medtronic's products and retains end-user patients within an assigned geographic area and /or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals.
• Identify, develop and close leads for the business and refer on internal leads when appropriate.
• Provides input on new markets, new product introductions, and existing products or supplies.
• Promotes and establishes education of the company's products and/or services.
• Manages and responds to customer concerns and problems.
• Arranges demonstration of products by field sales representatives.
• Assists the field sales representatives in the planning and execution of sales activities as well as providing on-going sales support including sales calls, data analysis, customer opportunities, and sales rep follow-up.
• SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales.
• DIFFERENTIATING FACTORS.
• Autonomy: Established and productive sales professional managing multiple small to mid-size accounts.
• Sells products and/or services to a group of clients and identifies new and potential customers.
• Works independently with general supervision.
• Builds relationships.
• Organizational Impact: Works to achieve individual sales targets within product area and/or account by selling products/ services, developing new accounts and/or expanding existing accounts.
• Has a direct impact on achieving department's sales results.
• May help to set objectives or goals for individual or team accounts.
• Works on larger, moderately complex accounts or have a small or medium-sized quota/territory.
• Understands market landscape, marketing and pricing structure, more influence on pricing structures.
• Works with sales, marketing and finance to structure complex contracts.
• Innovation and Complexity: Makes adjustments or recommends enhancements in sales processes to solve problems or improve effectiveness of job area.
• Recommends changes in account tactics to achieve sales goals.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Communication and Influence: May influence parties within own job function at an operational level.
• Obtains or provides information requiring some explanation or interpretation.
• Communicates with external customers and / or vendors, involving negotiation and / or presentations in order to manage relationships and close sales.
• Leadership and Talent Management: Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
• May provide guidance and assistance to entry level sales professionals and / or support employees.
• High School Diploma (or equivalent) AND 6+ years experience.
• OR Associate's Degree AND 4+ years experience*.
• OR Bachelor's Degree AND 2+ years experience*.
• Relevant sales, customer support, or related experience in medical devices, medtech, healthcare, or life sciences.
• Physical Job Requirements.
• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
• Recruitment Fraud Alert.
• Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
• Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
• If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
• If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
• Medtronic offers a competitive Salary and flexible Benefits Package.
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Data Analysis, Power point

ประเภทงาน:

งานประจำ

• Coordinate with service providers, channel partners, and internal stakeholders to support service channel operations across SEA/APAC.
• Manage backend documentation, trackers, reports, and process records with accuracy and timeliness.
• Support onboarding, renewals, and operational alignment with service providers and channel partners.
• Assist with Analyzing calls data, including data accuracy, updates, and reporting.
• Conduct and support process training for internal teams, service providers, and channel partners.
• Analyze operational data to identify trends, gaps, and improvement opportunities.
• Prepare reports and presentations using Microsoft Excel and PowerPoint for reviews and leadership discussions.
• Apply commercial understanding to support service channel planning and partner coordination.
• Support governance, compliance, and process adherence across service channel activities.
• Work closely with cross-functional teams to resolve operational issues and improve service effectiveness.
• Required.
• Bachelor's degree in Business, Engineering, Operations, or related fields.
• 3+ years of experience in Channel Operations, Service Operations, Commercial Operations, Vendor Management, or related functions.
• Experience working with service providers, vendors, distributors, or channel partners.
• Strong stakeholder management and communication skills.
• Advanced Excel and PowerPoint skills.
• Strong analytical, problem-solving, and organizational skills.
• Ability to work independently in a regional and cross-functional environment.
• Preferred Qualification.
• Experience supporting regional operations.
• Experience with contract or vendor management.
• Knowledge of Power BI or SAP.
• Experience in healthcare, medical devices, or other regulated industries.
• Physical Job Requirements.
• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
• Recruitment Fraud Alert.
• Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
• Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
• If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
• If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
• Medtronic offers a competitive Salary and flexible Benefits Package.
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Recruitment

ประเภทงาน:

งานประจำ

• Conducts on-site education and / or consulting.
• Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
• Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
• Participates in conventions, forums, and meetings to increase product awareness.
• Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
• Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
• Serves as a technical resource to support sales of a specific medical product or solution.
• SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects - from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
• DIFFERENTIATING FACTORS.
• Autonomy: Established and productive individual contributor.
• Works independently with general supervision on larger, moderately complex projects / assignments.
• Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments.
• Contributes to the completion of project milestones.
• May have some involvement in cross functional assignments.
• Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex.
• Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
• Communication and Influence: Communicates primarily and frequently with internal contacts.
• External interactions are less complex or problem solving in nature.
• Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
• Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
• Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
• Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. 214.2(h)( 4)(iii)(A) and minimum of 2 years of relevant experience, or advanced degree with 0 years of experience.
• High School Diploma with a minimum of 6 years relevant experience; or.
• Associate Diploma with a minimum of 4 years relevant experience.
• Physical Job Requirements.
• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
• Recruitment Fraud Alert.
• Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
• Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
• If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
• If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
• Medtronic offers a competitive Salary and flexible Benefits Package.
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Recruitment

ประเภทงาน:

งานประจำ

• Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
• Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
• Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services.
• Promotes and establishes education of the company's products and/or services.
• Conducts market research including customers and competitors activities.
• Implements market development plans/strategies and changes as needed.
• Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing.
• SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales.
• DIFFERENTIATING FACTORS.
• Autonomy: Entry-level sales professional on one or more individual or team accounts. Sells products and/or services to a group of clients and identifies new and potential customers. Work is closely supervised. Maintains relationships.
• Organizational Impact: Works to achieve individual sales targets within product area and/or account by selling lower complexity products / services, developing new accounts and/or expanding existing accounts. Has some impact on the overall achievement of sales results for the team. Work typically on smaller, less complex accounts, small quota or territory.
• Innovation and Complexity: Follows standard sales and business development practices and procedures in analyzing situations or data from which answers can be readily obtained. May recommend changes in account tactics to achieve sales goals. Implements improvements and changes to work processes and procedures.
• Communication and Influence: Communicates with external customers and / or vendors, involving basic negotiation and / or presentations in order to close sales. Obtains or provides information requiring some explanation or interpretation.
• Leadership and Talent Management: N / A - Job at this level are focused on self-development.
• High School Diploma (or equivalent) AND 4+ years experience*.
• OR Associate's Degree AND 2+ years experience*.
• OR Bachelor's Degree *Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.
• Physical Job Requirements.
• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
• Recruitment Fraud Alert.
• Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
• Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
• If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
• If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
• Medtronic offers a competitive Salary and flexible Benefits Package.
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Problem Solving, Recruitment

ประเภทงาน:

งานประจำ

• Plan, develop, and deliver training programs focused on products, procedures, and therapies to support commercial, marketing, and enabling functions.
• Gather relevant information and insights required to design training programs; develop course content, training materials, and learning methodologies; and coordinate the creation of supporting training tools and aids.
• Ensure all training programs align with organizational objectives and comply with global training certification requirements.
• Collaborate closely with internal stakeholders to maintain alignment and ensure the effectiveness and relevance of training initiatives.
• Regularly review and update training content and lesson plans to address evolving training needs and ensure technical information remains current and accurate.
• To track the learning outcome and therapy adoption.
• 8+ years of relevant experience in a clinical laboratory environment, clinical training, field sales or support within the medical device or healthcare industry, or equivalent experience.
• OR Associate's Degree with 6+ years of relevant experience.
• OR Bachelor's Degree with 4+ years of relevant experience.
• Demonstrated experience developing and delivering technical or clinical training programs.
• Ability to manage training projects from design through implementation.
• Strong analytical and problem solving skills with the ability to improve processes, systems, or training effectiveness.
• Excellent communication skills with the ability to influence and collaborate with senior internal stakeholders and cross functional teams.
• Experience mentoring or coaching colleagues and coordinating work across project teams.
• Ability to work independently while managing multiple priorities in a dynamic environment.
• Exposure or experience of interventional cardiology is good to have.
• Physical Job Requirements.
• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
• Recruitment Fraud Alert.
• Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
• Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
• If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
• If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
• Medtronic offers a competitive Salary and flexible Benefits Package.
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Project Management, Recruitment, Leadership Skill

ประเภทงาน:

งานประจำ

• Develop the infrastructure to prepare and assist with education and training of health care professionals and disseminate knowledge to personnel as required on the technology related to their role.
• Develop an inventory plan and kits for robotic procedures, raising awareness for the use of the robot and supporting program governance.
• Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
• Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
• SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects - from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
• DIFFERENTIATING FACTORS.
• Autonomy: Seasoned individual contributor.
• Works independently under limited supervision to determine and develop approach to solutions.
• Coaches and reviews the work of lower level specialists; may manage projects / processes.
• Organizational Impact: May be responsible for entire projects or processes within job area.
• Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.
• Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties.
• Makes improvements of processes, systems or products to enhance performance of the job area.
• Analysis provided is in-depth in nature and often provides recommendations on process improvements.
• Communication and Influence: Communicates with senior internal and external customers and vendors.
• Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.
• Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area.
• May manage projects, requiring delegation of work and review of others' work product.
• Required Knowledge and Experience: Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience.
• May have practical knowledge of project management.
• Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. 214.2(h)( 4)(iii)(A) and minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience.
• Physical Job Requirements.
• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
• Recruitment Fraud Alert.
• Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
• Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
• If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
• If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
• Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package.
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.