It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a

key role

in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Join our Air Logistics team, where your operational expertise and skills will play a

key role

in delivering exceptional customer service and driving operational excellence.

How you create impact

You will be responsible for leading our operations strategy for the assigned territory, monitoring + driving continuous improvement in operational processes + systems. You will ensure that teams + stakeholders achieve company goals by optimizing operational processes + production costs with a variety of internal stakeholders while focusing on the following key objectives:

• To set up + monitor key metrics for operational excellence including systems + processes.
• To ensure company operations guidelines are up to date + followed.
• To track training requirements + completion in processes + systems, oversee implementation of customer standard operating procedures (SOP) + support capability creation.
• To ensure operations are managed within regulatory requirements, industry standards, management guidance + to liaise with Quality, Safety, Health + Environment (QSHE) to ensure audit readiness at all times.
• To actively drive key performance indicators (KPI), continuous improvement + operational excellence in all teams, to determine corrective or preventive actions that help avoid deviations in the operational KPIs, customer facing KPI's + data quality including e-Touch digitalization initiatives.
• To ensure the optimal usage of the system + tools.
• To regularly analyze or manage respective reports including profit+ loss (P&L), ensuring target compliance focusing mainly on the cost of production.
• To update key info exchange with network, which may directly/indirectly impact operations + potentially need process changes.

What we would like you to bring

• Minimum 10–15 years of experience in Air Freight Operations, preferably in Air Export Operations.
• Strong knowledge and hands-on experience in air operations.
• Proven experience in managing and overseeing export operations within a logistics or freight forwarding environment.
• Strong strategic thinking skills with the ability to present operational strategies, plans, and solutions effectively to stakeholders.
• Excellent verbal and written English communication skills; able to communicate fluently with internal and external stakeholders.
• Exposure to and understanding of warehouse operations and its integration with air freight activities.

What's in it for you

• Miscellaneous benefits such as dental, hospitalization and others
• Annual Wage Supplement (AWS)
• Training and development

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.