Job Description:

Digital Systems Developer

Employment Arrangements:

• Vacation as per administrative staff

Reports to: Chief Digital Officer

Position Overview

Reporting directly to the Chief Digital Officer and any designee, the Digital Systems Developer serves as a technical cornerstone of the Digital department's Network & Systems division. Operating across the KIS school group and associated entities, this position is based at the Reignwood Park campus with occasional travel to Bangkok. The developer engineers and manages the school's web-based programming, databases, ERP, and digital workflows driving workflow automation utilizing deep expertise in JavaScript, Google App Script, and modern Artificial Intelligence practices.

Additionally, this position is responsible for timely troubleshooting and resolving support requests for the platforms and integrations they maintain. The Digital Systems Developer focuses on intelligent database design, advanced process management, and creating custom digital solutions that are highly secure. They guarantee successful technology adoption by mapping system connections, authoring comprehensive technical documentation, and delivering hands-on staff training to ensure seamless operations.

Academic & Professional

Qualifications

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical field.

• Proven professional experience as a Web Developer, Systems Engineer, or in a similar specialized programming and database role.

• Demonstrated experience designing, building, and managing relational databases and data structures.

• Experience architecting, managing, and integrating enterprise platforms, specifically Kissflow, ManageBac, OpenApply, HubSpot, SchoolsBuddy, or equivalent tools.

• Experience creating comprehensive system documentation, workflows, and multi-media user training materials (including videos).

• Professional certifications in modern Artificial Intelligence practices, JavaScript, or Google Cloud/Workspace development are highly advantageous.

• Excellent written and oral communication skills in Thai and English.

Skills, Experience, & Attributes Sought

• Programming & Automation: Advanced proficiency in JavaScript, Google App Script, and modern Artificial Intelligence practices (such as AI API integration and prompt engineering).

• Versatile Development: Ability to build non-traditional software systems as requested, including operating system applications (e.g., Python) and mobile applications.

• System Integration: Strong ability to connect disparate platforms and map out complex system-to-system connections.

• Process Management: Expert-level skills in analyzing, designing, and optimizing institutional workflows and databases.

• Technical Writing & Communication: Excellent written and oral communication skills in both English and Thai, with the ability to translate technical concepts into accessible documents, video-based training, and interactive eLearning modules.

• Training & Support: Strong capability to deliver engaging, hands-on software training to staff and efficiently resolve specialized system support tickets.

• Security & Compliance: A security-conscious approach to development, ensuring applications and databases comply with Thailand's data protection laws and regulations.

• Collaboration: Ability to work effectively within a team environment, coordinate operations across multiple campus locations, and cross-collaborate with other departments like Digital Marketing on specialty projects.

Duties and

Responsibilities

Web Programming, Database & Workflow Automation

• System Engineering: Architect, code, and manage custom web-based programming solutions and database structures to optimize school operations.

• Workflow Automation: Serve as the primary administrator for the Kissflow platform, building, optimizing, and maintaining automated institutional workflows.

• Google Workspace & Scripting: Develop custom automation scripts and integrations utilizing Google App Script and JavaScript.

• AI Integration: Research, implement, and leverage modern Artificial Intelligence practices to enhance internal processes, automation capabilities, and system efficiencies.

• Integration Maintenance: Monitor, update, and maintain system-to-system connections and APIs to ensure seamless data flow across core platforms, including Kissflow, ManageBac, OpenApply, HubSpot, and SchoolsBuddy.

• LMS Administration & Development: Maintain the TalentLMS portal and develop interactive training courses utilizing Adobe Captivate as requested.

• Web Server Administration: Maintain the security, apply necessary patches, and manage other essential components of the school's web servers to ensure optimal performance and uptime.

Specialized Support & Troubleshooting

• Tiered Support: Manage and resolve specialized support requests and tickets specifically related to the custom platforms, databases, and integrations maintained according to the department's service level agreements.

• Traditional IT Support: Provide traditional, general IT support as requested from time to time to assist the wider Digital team during peak operational periods.

• Root Cause Analysis: Troubleshoot complex system errors, workflow bottlenecks, and data discrepancies within connected systems.

• Vendor Coordination: Act as the technical liaison with external software vendors and platforms (such as Kissflow, ManageBac, OpenApply, HubSpot, and SchoolsBuddy) for advanced troubleshooting and system updates.

Documentation & Training

• Technical Documentation: Author and maintain comprehensive technical documentation, including system architecture maps, database designs, and system connection flows.

• Multimedia Training Materials: Create user-friendly training guides, standard operating procedures, and instructional video materials for automated workflows and custom digital tools.

• Staff Training: Deliver hands-on training sessions to staff and stakeholders across the KIS school group and associated entities to ensure high technology adoption and correct system usage.

• Operational Reporting: Periodically prepare and submit analytical reports tracking system operations, platform usage metrics, trends, and error logs to leadership.

• Cross-Departmental Projects: Collaborate directly with members of the Digital Marketing department on specialty projects, integrations, and web initiatives.

Personal Development

• Maintain an up-to-date IT / digital certification.

• Stay abreast of the latest digital technology through workshops and training sessions.

Additional

Responsibilities

Perform additional

duties and responsibilities

as assigned.

KISRP International School is committed to creating a safe and supportive environment in which our students can feel secure in all of their experiences within the school community. All members of the community should at all times show respect and understanding for an individual's rights, safety, and welfare, and understand that all play a role in the safeguarding of our students, conducting themselves in a way that follows the law and reflects the ethos and values of the school.

KISRP uses the comprehensive international standards developed by the International Taskforce for Child Protection as this provides a framework for the implementation of safeguarding policies and procedures. Our school's child safeguarding policy and supporting policies and procedures are written in support of the United Nations Convention on the Rights of the Child and aim to follow procedures stated by the Thai Ministry of

Education, Thai Employment Law, and the Thai Child Protection Policy.