Job Detail

Responsibilities

• Work directly with the customer and/or support users to identify and troubleshoot as necessary to isolate the root cause of problems to include standing, bending and kneeling as needed to perform this task.
• Provide & Maintain documentation / Contract of IT Department or Vendor.
• Negotiate and administer vendor and service agreements.
• Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, Database and Office Automation equipment.
• Oversee provision of end-user services, including help desk and technical support services.
• Coordinate with related party.
• Maintain the Business Continuity Plan (BCP) is workable and efficiency.
• Manage financial aspects of the IT department, including purchasing, budgeting and budget review and report to Management.

Qualifications

• Bachelor's degree or higher in area of Information Technology, Computer Science, Computer Engineering or related fields.
• Minimum of 7 years of experience in IT Support.
• At least 2 years’ experience in people management.
• Proven working experience as an IT Lead or relevant experience.
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
• Good communication skill (English & Thai), Team Player , Service Mind.

Operations Hours: Mon.-Fri. at 08.00 - 17.00

Location: at Bangkok Hospital Chiangmai