Job Title:

Process Support Manager

Role Overview

The Process Support Manager leads process support activities to ensure operational efficiency, consistency, and continuous improvement across business functions.

Key Responsibilities

Define and govern process support frameworks and standards

• Oversee process performance, KPIs, and compliance

• Lead process optimization and continuous improvement initiatives

• Manage cross-functional stakeholders and dependencies

• Ensure process risks and issues are identified and mitigated

• Coach and develop process support teams

Qualifications & Skills

• 7-12 years of experience in process management or operations roles

• Strong understanding of process improvement methodologies (Lean, Six Sigma, etc.)

• Excellent stakeholder and changing management skills

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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