Job Description

Take innovation from idea to implementation.

At the Electrolux Group, a lead global appliance company, we strive every dray to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

All about the role:

This role offers a unique opportunity to shape the future quality performance of a global product category, influence strategic business decisions, and leave a lasting impact on millions of consumers around the world.

We are looking for an inspiring and energetic Product Quality Director to help lead the quality agenda for our Food Preservation business.

This is a strategic leadership role for an individual who is passionate about quality, consumer experience, and business performance. As a key member of the global Quality leadership team, you will drive the quality vision and priorities for one of Electrolux Group's largest and most important product categories.

You will be responsible for shaping and executing the Food Preservation quality strategy, ensuring that outstanding quality is embedded throughout the entire product lifecycle, from concept development to end-of-life performance in consumers' homes.

Success in this role requires more than strong technical quality expertise. We are looking for a leader who can inspire teams, influence senior stakeholders, connect quality performance to business results, and build a culture where quality is everyone's responsibility.

Working closely with Product Line, R&D, Manufacturing, Purchasing, Service, Supplier Quality, and Regional Quality organizations, you will play a pivotal role in accelerating quality improvements, strengthening consumer trust, and supporting the long-term growth and profitability of the Food Preservation business.

You will report to the Head of Quality EMEA & APAC and act as a strategic partner to the Food Preservation leadership team.

What you'll do:

• Lead the business quality agenda

• Define and drive the global quality strategy for the Food Preservation business, ensuring alignment with category ambitions, consumer expectations, and company objectives.

• Act as the senior quality partner to Product Line leadership, influencing strategic decisions through a quality and consumer-centric perspective.

• Champion a culture where quality is recognized as a key business enabler, supporting growth, profitability, brand reputation, and consumer loyalty.

• Drive end-to-end product quality performance

• Own and continuously improve key quality performance indicators including Service Call Rate (SCR), warranty cost, consumer satisfaction, product reliability, and quality perception.

• Establish ambitious quality targets and ensure robust execution plans are in place across regions, product platforms, and development projects.

• Lead the prioritization of critical quality improvement initiatives and ensure resources are focused on areas with the highest consumer and business impact.

• Lead quality in innovation and product development

• Ensure preventive quality principles are fully integrated into product development, verification, validation, industrialization, and launch processes.

• Partner with R&D and Product Line teams to drive quality excellence in new product introductions and platform developments.

• Challenge teams to identify risks early, make fact-based decisions, and build robust products that delight consumers.

• Influence and mobilize the organization

• Lead cross-functional teams in solving complex quality challenges and driving sustainable improvements across the value chain.

• Build strong partnerships with Manufacturing, Purchasing, Supplier Quality, Service, and Regional organizations to ensure alignment on priorities and execution.

• Act as a trusted advisor and change leader, engaging stakeholders at all levels of the organization to create commitment and accountability for quality results.

• Develop people and quality culture

• Coach, mentor, and develop quality professionals, helping build future quality leaders for Electrolux.

• Foster a high-performance environment based on collaboration, ownership, continuous learning, and accountability.

• Promote the adoption of best practices, lessons learned, and modern quality methodologies across regions and functions.

• Inspire teams to continuously raise the bar on quality performance and consumer satisfaction.

• undefinedWho you are: A passionate quality leader who believes exceptional product quality creates exceptional consumer experiences.An experienced people leader with a proven ability to inspire, develop, and empower high-performing teams in an international and matrix organization.A strategic thinker who can connect quality outcomes with broader business objectives and influence decision-making at senior leadership levels.A natural collaborator who builds strong relationships across functions, cultures, and geographies to achieve common goals.A strong communicator capable of challenging constructively, influencing without authority, and aligning diverse stakeholders around a shared vision.Consumer obsessed. You relentlessly focus on understanding consumer needs and translating insights into meaningful quality improvements.Results-oriented. You thrive on solving complex problems, driving performance, and delivering measurable business impact.Change leader. You are energized by transformation and have a demonstrated ability to lead organizations through change while maintaining engagement and momentum.Technically credible. You possess deep knowledge of quality systems, product development processes, reliability engineering, problem solving, and continuous improvement methodologies.Curious and driven. You constantly seek better ways of working, embrace innovation, and inspire others to do the same. Where you'll be: You will be based at Bangkok, Thailand. It will be necessary to be available for national and international traveling. Benefits include:Discounts on our award-winning Electrolux products and services;Family-friendly benefits;Health and Well-being initiativesExtensive learning opportunities and flexible career path.Continued Progress on Diversity & InclusionLiving our Sustainability Commitment As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you. Find out more on www.electroluxgroup.com