Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

Major

Duties and Responsibilities

• Operations/Industry Knowledge

• Customer Service

• Vendor Relations

• Procedure and Productivity Standards Adherence?

• Accounting

• Accurate and Timely Billing

• Self Development

• Understand department process flow, looking for best practices to improve operational efficiency and productivity

• Overseas communications, timely responses to emails and requests (internal and external)

• Escalation of problems to Management when necessary

• Bachelor's degree preferred.

• 6 months experience in Ocean Import

• Effective interpersonal skills.

• Good computer skills (Excel, Word, PowerPoint)

• Attention to Detail

• Fluent in English/Dutch

Reporting Structure

• Ocean Import Lead Agent, Supervisor and Manager

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time

• Health Plan: Medical

• Employee Stock Purchase Plan

• Training and Personnel Development Program

• Growth opportunities within the company

• Employee Referral Program