Role Overview

We are looking for an experienced Head of QA to drive our quality assurance transformation, scale test automation, and pioneer AI-driven testing practices. In this role, you will elevate software quality, strengthen security and compliance, and accelerate delivery for our banking and financial services platforms.

Key Responsibilities

• Define and execute the overall QA strategy, transitioning toward a highly automated CI/CD model.

• Lead the QA transformation journey by shifting quality metrics "left" across the software development lifecycle.

• Establish, monitor, and report key quality metrics, KPIs, and SLAs to executive leadership.

• Architect and scale robust test automation frameworks across web, mobile, and API layers.

• Research, pilot, and implement AI/ML tools (e.g., AI-assisted test generation, self-healing scripts) to boost productivity.

• Adopt cutting-edge testing practices, tools, and industry trends.

• Lead, mentor, and grow a team of internal QA Engineers, QA Leads, and vendor partners while managing budgeting and resource allocation.

• Maintain strict compliance with financial regulations, data privacy, and security standards across all QA practices.

• Oversee non-functional testing, including performance, load, stress, and security/penetration testing.

Qualifications & Experience

• Experience: 10+ years in QA (strong hands-on automation background) + 5+ years in QA leadership.

• Domain: Deep expertise in Banking, FinTech, or Financial Services.

• Technical: Strong automation (Selenium, Cypress, Playwright, Appium), APIs, CI/CD, cloud, and performance testing tools.

• Mindset: Enthusiastic about leveraging AI and automation to streamline engineering workflows.

• Education: Bachelor's or Master's in computer science, Engineering, or equivalent.