Role overview

• This position is responsible for supporting the Team Lead in establishing and maintaining governance frameworks and operational procedures for the Bank’s Enterprise Customer Master Platform. This role serves as both the business project manager and business application owner for the platform, ensuring that customer data governance is embedded into the system’s design, implementation, and ongoing operations in alignment with the Bank’s enterprise data governance framework.

For the detailed scope of work

• Governance Support:

  • Assist the VP in developing and maintaining governance frameworks, procedures, and operational processes for the Enterprise Customer Master Platform.
  • Ensure all platform-related processes adhere to the Bank’s data governance standards and applicable regulations (e.g., PDPA, NCSC, Bank of Thailand requirements).

  
  

• Project Management:

  • Serve as the business project manager for the Enterprise Customer Master Platform, responsible for project planning, execution, risk management, and delivery.
  • Coordinate across business units, IT, and vendors to ensure project milestones, deliverables, and budgets are met.
  • Track project progress, resolve issues, and provide timely updates to the VP and relevant governance committees.

  
  

• Business Application Ownership:

  • Act as the primary liaison between business users and technical teams for platform-related requirements and enhancements.
  • Consolidate and prioritize comprehensive business requirements across business units.
  • Maintain a deep understanding of the platform’s functionalities, data model, and integration points with other systems.
  • Govern customer data within the platform in accordance with approved frameworks and operational processes during both implementation and post–go-live operations.
  • Ensure platform changes, upgrades, and data-related processes are reviewed and approved under governance controls.

  
  

• Stakeholder Engagement:

  • Facilitate user training and communication on platform governance and functionalities.
  • Represent the platform in relevant governance forums and working groups.
  • Promote consistent data standards and best practices across all business units interacting with the platform.

Apply now if you have these advantages

• Bachelor in Information Management, Business Administration, Information Technology, or related field (Master’s degree preferred).

• Professional certification in Project Management (e.g., PMP, PRINCE2), Data Governance (e.g., CDMP), or Business Analysis (e.g., CBAP) is an advantage.

• Strong understanding of customer master data management principles and data governance frameworks.

• Minimum 8–10 years of experience in enterprise data management, business analysis, or project management, ideally within the banking or financial services industry.

• Proven experience as a business application owner or project manager for enterprise-scale platforms.

• Familiarity with PDPA and other relevant data protection requirements.

• Demonstrated ability to work with cross-functional teams and manage multiple stakeholders.
• Corporate Banking knowledge: Enterprise Customer Data Management, Core banking, Customer Consent, DSR
• Familiarity with banking operational risk and regulatory compliance frameworks for DSIB institutions

Why join Krungsri?

• As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
• We offer a striking work-life balance culture with hybrid work policies (3 days in office per week).
• Unbelievable benefits such as attractive bonuses and many more.

** Apply now before this role is close. **

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Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120

หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ

Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.

EN (https://krungsri.com/b/privacynoticeen)

ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง

ภาษาไทย (https://krungsri.com/b/privacynoticeth)