Key Responsibilities

• Coordinate ocean export shipments end-to-end, liaising with shippers, overseas offices, freight forwarders, customs brokers, carriers, transporters, and warehouse partners.

• Book vessel space using shipping lines' platforms; negotiate rates and transit routes.

• Prepare and manage all export documentation, including House Master Bills of Lading (HBL/MBL), commercial invoices, packing lists, shipper's letters of instruction (SLI), certificates of origin (CO), chamber of commerce forms, and any letters of credit (L/C) supporting documents.

• Submit shipping instructions (SI), Verified Gross Mass (VGM), and other required data via carriers' platforms.

• Track shipment status, proactively managing delays, customs holds, discrepancies, and resolving issues efficiently.

• File Electronic Export Information (EEI) through the Automated Export System (AES), ensuring full regulatory compliance with export controls (e.g., EAR, ITAR, OFAC).

• Generate and issue invoices, debit credit notes to the overseas office; maintain accurate export transaction records.

• Monitor and update internal teams (sales, warehouse, finance) and customers on shipment progress; support export performance and forecasting.

• Maintain and continuously improve export processes and standard operating procedures (SOPs).