ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Accounting, English

ประเภทงาน:

งานประจำ

• Managing company facilities and maintaining a safe environment.
• Assisting in handling office supplies and exploring new suppliers.
• Helping with organizing team activities and events.
• Report about all operations to CEO.
• Bachelor's degree in Accounting, Finance, or related field.
• 1-3 years of experience in accounting or finance.
• Strong knowledge of accounting principles and AP/AR processes.
• Proficiency in Excel and accounting software.
• Attention to detail and organizational skills.
• Strong communication skills, good command of English is preferred.
• Proactive problem-solver with analytical mindset.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ทักษะ:

Finance, Swift

ประเภทงาน:

งานประจำ

• Oversee and manage daily reconciliation operations including verification and reconciliation of transaction records from various bank systems compared with external systems such as ITMX and Third-Party Services and payment transfers. When discrepancies are found, coordinate with relevant parties and update customer account balances.
• Manage dispute, void, and refund transaction processes, followed by adjustment of customer account inflows and outflows.
• Review, verify, and approve all payment operational transactions to ensure accuracy ...
• Ensure all operational activities comply with Bank of Thailand regulations, relevant Thai banking laws, and internal compliance policies.
• Supervise daily payment operations team performance and ensure strict adherence to established operational procedures and service standards.
• What we're looking for.
• Bachelor s degree in Finance, Information Technology, Business Administration, or related fields.
• Minimum 7 years of experience in digital payment operations, banking settlements, or fintech payment processing.
• Strong knowledge of domestic and international payment systems (e.g. PromptPay, BAHTNET, QR payments, SWIFT, card schemes).
• Familiarity with payment reconciliation, operational risk controls, and regulatory standards.
• Analytical, process-driven, and comfortable working with payment systems and APIs.
• Strong communication skills and ability to work cross-functionally in a fast-paced environment.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.

ประเภทงาน:

งานประจำ

• Work closely with business users to recommend solutions for voice dynamic interactive design (IVR/Telephony/Routing) in compliance with Cloud Telephony platform.
• Initiate actionable insights of new products or services to enhance contact center operations efficiency, reduce inquiry calls to agents, migrate calls to self-service channels & improve sales.
• Act as a trusted advisor to comprehend business needs of internal customers & expand Voice technology as a service for operations or process transformation.
• Be the subject matter expert to share knowledge and experiences in terms of success story, value drivers & success metrics for business growth.
• Represent 1st tier to troubleshoot and as an escalation point for incidents or issues, identify root causes & report problem solved.
• Drive continuous improvement, comprehend customer technology trend, understand as-is process, define to-be solutions, develop KPI trackers and performance analysis reports.
• Communicate conceptual and detailed solutions to IT & SCRUM room to ensure design for testability and impact analysis assessment for project priority alignment.
• Execute live customer testing, post-production monitoring & performance tuning escalation.
• Master s or bachelor's Degree in computer science, IT, MIS, Computer Business, or related fields.
• Understanding or being interested in IVR Technology or AI Technology or Call Center Technology is an advantage.
• At least 5 years of extensive experience in data analytics using Power BI, MS power platform, BI tools, MS Office, or SQL.
• Ability to communicate complex analysis in a clear, simple, and actionable manner.
• Good command in English.
• Experience in Telecom, Contact Center Operations or Digital Platform is a plus..

ทักษะ:

SAP, Research, Industry trends

ประเภทงาน:

งานประจำ

• Responsible for the overall strategy and execution of sale and distribution or supply chain management function as well as the planning and directing of activities and operations of the business.
• Assess, research, and analyze business and system needs, exploring alternative options to recommend technology solutions that improve cost efficiency and productivity.
• Work with business teams to translate requirements into system solutions.
• Provide critical thought, give input, and oversee on strategic sale and distribution and/or supply chain initiatives.
• Identify and drive continuous improvement opportunities to streamline processes and improve accuracy and efficiency within operations.
• Ability to lead the team in or out of departmental activities including communication instructions, training, achieving goals, quick turnarounds for tasks requested by senior management, progressive discipline, and performance evaluation.
• Provide insights on SAP best practices and industry trends in Sale and Distribution and ability to recommend solutions that streamline operations and improve efficiency.
• Support implementation of SAP-related projects and system upgrades.
• Show initiative by undertaking self-development activities, seeking increased responsibilities and taking advantage of learning opportunities.
• Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products.
• Develop, implement and sustain a supply chain system to ensure on-time in full delivery to our customers wit appropriate planning.
• Manage current and long-term forecast projections to drive projects relating to the supply chain.
• Developing, supporting, and monitoring departmental objectives towards the goal of achieving the annual Company Operating Plan.
• Ability to interpret data and make including appropriate personnel where needed; exhibit sound and accurate judgment.
• Ability to forge positive relationships and communicate effectively with all levels of management and with all departments.
• Drive change across the business using data-driven solutions that solve real problems.
• Successfully identify, develop and implement process and system cost efficiency initiatives.
• Analyze our end-to-end process and system performance and provide recommendations on how to improve our team to deliver a best-in-class customer experience.
• BA/BS degree in Computer Science, MIS or another related field.
• Strong experience with ERP systems, particularly SAP, with a focus on SAP SD, Supply Chain Management.
• Hands-on expertise in SAP SD and MM, including system configuration, troubleshooting, and functional design.
• Proven track record in business process optimization, automation, and cost reduction strategies.
• Experience in leading teams, managing cross-functional projects, and engaging stakeholders effectively.
• Strong understanding of SAP S/4HANA migration, API-based integrations, and Fiori with legacy manufacturing and supply chain systems.
• Expertise in analyzing, troubleshooting, and optimizing legacy applications that are integrated with SAP SD/MM and SAP Fiori to enhance user experience and operational efficiency.
• Ability to design and implement solutions enabling seamless communication between SAP, Fiori, legacy front-end i.e. sale tools.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Mandarin, English

ประเภทงาน:

งานประจำ

• Bachelor's degree holder is required.
• Minimum 2 years of working experience is a Must.
• Fluent in Taiwanese Mandarin (spoken and written).
• Good command of English for internal communication.
• Previous experience in customer service, call center, or similar roles preferred.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Proficient with computer systems and CRM tools is a plus.
• Key Responsibilities: Respond promptly and professionally to customer inquiries via email and live chat.
• Conduct outbound calls to follow up on customer issues, provide information, or gather feedback.
• Identify customer needs and offer appropriate solutions or alternatives.
• Maintain accurate records of interactions and transactions in the system.
• Escalate complex issues to the appropriate departments when necessary.
• Meet performance targets related to response time, customer satisfaction, and quality metrics.
• Contribute to continuous improvement by providing customer feedback and suggestions.

ทักษะ:

Risk Management, Automation, JSON

ประเภทงาน:

งานประจำ

• Own the QA strategy and direction for a large-scale digital banking platform covering backend, frontend, mobile, and mini app layers.
• Define and align an end-to-end testing approach, integrating both manual and automated techniques in collaboration with internal and external teams.
• Work closely with developers, product owners, analysts, and integrators to ensure early defect prevention and comprehensive test coverage.
• Plan and oversee the execution of E2E test scenarios, including test data setup, environment readiness, and risk management across dependencies.
• Drive automation adoption and innovation identify automation opportunities, prioritize high-impact areas, and partner with SDETs to embed automation into the core of the QA process.
• Track and improve quality KPIs (e.g., DRE, defect leakage, regression pass rate), using insights to continuously refine strategy and execution.
• Consolidate test coverage and defect trends to uncover recurring patterns, root causes, and actionable areas for improvement.
• Coach, mentor, and grow a team of 6-12 QA Engineers, fostering ownership and technical excellence.
• Proactively identifies improvement opportunities in QA workflows, tools, or communication aiming to improve coverage, reduce test cycle time, or increase confidence with the same or fewer resources.
• Encourages a culture of continuous improvement within the team by fostering experimentation, learning, and sharing of better testing practices across squads.
• 5+ years of experience in software QA, with at least 2 years in a QA leadership role.
• Strong experience in functional testing, preferably in the banking or financial services industry.
• API testing (REST, JSON/XML, Postman or similar tools).
• Mobile application testing (Android/iOS platforms).
• Mini app testing (within super apps or embedded environments).
• Proven experience planning and executing E2E tests across complex system landscapes.
• Ability to align QA efforts with stakeholders across multiple teams and systems.
• Experience collaborating with automation teams or contributing to test automation planning.
• Hands-on experience defining and scaling automation strategies, preferably in CI/CD environments.
• Solid understanding of QA processes, test management tools and defect tracking.
• Strong leadership, communication, conflict management problem-solving skills, especially in cross-team settings.
• Ability to work in fast-paced, cross-functional teams and manage multiple priorities.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/bprivacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ทักษะ:

Assurance, Software Development, Automation

ประเภทงาน:

งานประจำ

• Able to response all aspects of testing and owning the quality of application release through software development life cycle (SDLC) or agile method to reduce future operation cost of application by automation testing technique.
• To cooperate in the enhancement of the methodologies employed for test strategy defining, test planning and execution, defect tracking, and metric and status reporting.
• To interact with stakeholders to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
• To be a part of solution delivery team to plan and execute automated for functional and non-functional tests.
• To report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
• To ensure that testing addresses requirements as agreed with other stakeholders.
• To identify opportunities to apply existing automation or other tools to meet testing needs.
• To work across teams as a coach to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
• Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
• Minimum 3-5 years of experiences in automated tester role.
• Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
• Strong knowledge in QA methodologies, of the software development process.
• Basic knowledge in financial services industry.
• Knowledge software automate testing.
• Prior experience in preparing test plan / test case / Test script is a must.
• Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
• Test automation tool; Robot Framework, SOAPUI, Cucumber, Gherkin, Ruby, Selenium, etc.
• Understanding of the basic financial, business model and processes.
• Strong analytical and problem - solving skills.
• Problem solving skill.

ประเภทงาน:

งานประจำ

• FB: Krungsri Career.
• LINE: Krungsri Career.
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ทักษะ:

Tableau, SQL, Power BI

ประเภทงาน:

งานประจำ

• Develop, maintain, and optimize dashboards, reports, and visual analytics using BI tools such as Tableau or equivalent.
• Partner with business stakeholders to translate data needs into technical specifications and reporting logic.
• Define and maintain standardized metrics and KPIs across domains (e.g., product, marketing, operations).
• Write efficient SQL queries and collaborate with data engineers on data models and semantic layers.
• Enable and support self-service analytics by building curated datasets and reusable components.
• Ensure data accuracy, consistency, and security in BI assets.
• Bachelor s degree in Information Technology, Computer Engineering, Computer Science, Business Analytics, or related field.
• 3+ years of experience in BI/report development or analytics engineering, fresh graduate with strong potential will also be considered.
• Proficient in SQL and one or more BI tools (e.g., Tableau, Power BI, Looker, Superset).
• Familiarity with data modeling concepts (e.g., star/snowflake schema, dimensional modeling).
• Comfortable working with large datasets and cross-functional teams.
• Strong attention to detail and a passion for turning data into actionable insights.
• Nice to Have.
• Experience with modern data stacks (e.g., dbt, Airflow, cloud warehouses).
• Knowledge of version control tools (e.g., Git) and CI/CD concepts for BI assets.
• Exposure to big data environments like Cloudera and Databricks.