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Experience:

2 years required

Skills:

English

Job type:

Full-time

• Graduated from bachelor's degree as minimum. Preferred related fields i.e. Chemical, Applied Chemical, Industrial Chemical, Chemistry.
• Minimum 1-2 years of working experience.
• Good English skill in both verbal and written.
• Able to work as shift work.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Experience:

2 years required

Skills:

Express, Compliance, Project Management

Job type:

Full-time

• Analyze QA performance metrics to drive First Mile (FLM) compliance, focusing specifically on improving LM POOH and RTS POOH accuracy.
• Coordinate with regional hubs and CX teams to investigate and respond to buyer complaints and escalated delivery cases.
• Support daily operations for case management, stuck and lost, buyer s RR to ensure smooth and efficient processing.
• Identify in-station parcel compliance gaps and collaborate with relevant teams to implement more effective workflows.
• Conduct internal internal training to make sure operations have more understanding about Compliance and performance.
• Track and report CTO team OKRs and project progress to the Team Lead to ensure alignment with strategic initiatives.
• Requirements: Bachelor's degree in Logistics, Supply chain management, Business administration, or a related field.
• 2+ years of logistics industry experience particularly in operations excellence and/or supply chain analysis is a huge plus.
• Excellent communication skills - have experience in project management esp. in managing large-scale cross-functional projects with multiple stakeholders is a plus.
• Strong analytical skills - able to analyze complex set of data independently and conduct data-driven decisions.
• Strong sense of ownership with hands-on mentality. Eager to take initiative on new opportunities and deliver targets.
• Advanced Excel skills, PowerPoint/Slide Presentation.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsCompletion of Bachelor's degree.
• Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

2 years required

Skills:

Data Analysis, Project Management, English

Job type:

Full-time

• Monitor end-to-end project operations through data analysis and root cause analysis (RCA), and produce performance reports to support global alignment. Key responsibilities include quality assurance (QA), training, and calibration with BPO partners, as well as managing ad-hoc requests from the Project Point of Contact (POC). All labelers are BPO-sourced.
• Support the Team Leader in overseeing the content ecosystem by collaborating closely with Product Owners to implement projects, manage training initiatives, and ensure ...
• Proactively collaborate with cross-functional stakeholders to support project evaluations, resource planning, coordination, and follow-up actions.
• Track and review project progress and performance on a regular basis to identify gaps, improve workflow efficiency, and enhance overall project stability.
• Minimum QualificationsCompletion of Bachelor's degree or above.
• At least 2 year of professional work experience in data labelling, QA, or quality improvement.
• English proficiency as a working language, with fluency in Thai for the purpose of reviewing, analyzing, and assessing content published in the Thai language.
• An in-depth understanding of local culture and familiarity with the internet usage habits of local users.
• Possess strong learning ability, team management skills and cross-department communication.
• Able to work under minimal supervision and have strong logic/ common sense related to job nature.
• Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Preferred QualificationsKnowledge of the TikTok App, functions, and services.
• Familiar with office software.
• Data processing experience and other data analysis capabilities.
• Having experience of training & quality or project management.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Compliance

Job type:

Full-time

• Monitor and improve in-process quality performance, yield, and defect trends.
• Develop and maintain process control plans, inspection methods, and quality standards.
• Lead containment actions, corrective actions (CAPA), and preventive measures.
• Facilitate structured problem-solving (8D, DMAIC, Fishbone, 5 Whys, FMEA).
• Support and lead process validation activities (IQ/OQ/PQ).
• Conduct internal audits and support customer and regulatory audits.
• Lead Lean, Kaizen, Six Sigma projects to improve efficiency and reduce scrap.
• Collaborate with cross-functional teams and mentor junior engineers.
• What qualifications will make you successful for this role?Bachelor s degree in Engineering (Mechanical, Industrial, Electrical, Manufacturing, or related field).
• 5-8+ years of experience in manufacturing quality engineering.
• Strong understanding of quality tools: SPC, MSA, FMEA, APQP, PPAP, DOE.
• Lean/Six Sigma certification preferred.
• Excellent communication, analytical, and problem-solving skills.
• Key Performance Indicators (KPIs)Reduction in defect rates (DPPM, yield).
• CAPA timeliness and effectiveness.
• Process capability improvements (Cp/Cpk).
• Audit performance and compliance.
• Scrap reduction and CI savings.
• Let us learn about you! Apply today.
• Looking to make an IMPACT with your career?.
• When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
• IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
• We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
• Become an IMPACT Maker with Schneider Electric - apply today!.
• 36 billion global revenue
• 13% organic growth
• 150 000+ employees in 100+ countries
• 1 on the Global 100 World s most sustainable corporations.
• You must submit an online application to be considered for any position with us. This position will be posted until filled.
• Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
• Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Experience:

3 years required

Skills:

GMP, Risk Management, Quality Assurance

Job type:

Full-time

• Lead the development, implementation, and ongoing management of the company s GMP system.
• Own and drive the quality system, including deviation management, change control, and risk management, ensuring timely and effective closure.
• Lead and monitor Quality KPIs at both local and global levels to ensure targets are met.
• Prepare and lead internal quality audits for the Bangplee factory in accordance with relevant SOPs, ensuring compliance with GMP, GDP, ISO 13485, and regulatory requirements.
• Drive standards deployment and quality system initiatives, ensuring site compliance with regulatory requirements and timely follow up of actions arising from external audits.
• Coordinate with cross functional teams at the Bangplee factory to ensure all product and process non conformities are properly raised and managed through the deviation reporting system.
• Ensure all required changes are raised through the change control system in line with Bangplee SOPs, with defined actions completed and post approval obtained prior to implementation.
• Lead and coordinate investigations into complaints and deviations, ensuring effective Corrective and Preventive Actions (CAPA) are identified and implemented to prevent recurrence.
• Track and ensure closure of all actions arising from quality deviations and GMP corrective actions.
• Educate, train, and monitor Quality Assurance inspectors and relevant staff to ensure understanding and compliance with established quality procedures and standards.
• Be responsible for Annual Product Quality Reviews (APQR), Management Reviews, and Post Market Surveillance (PMS).
• Ensure compliance with global quality standards, GMP, and applicable regulatory requirements and procedures.
• Ensure incoming quality training and annual quality training programs meet established requirements.
• Manage and oversee pest control activities at the site.
• The experience we're looking for.
• 3-5 years experience in a manufacturing site and/or technical center, preferably within a multinational pharmaceutical or FMCG environment.
• Strong working knowledge of QMS, GMP, GDP, PIC/S, ISO 13485, and other applicable standards.
• Demonstrated track record of strong delivery and execution.
• Proven people management experience, with the ability to lead, develop, and influence teams at all levels.
• Flexible thinker with pragmatic problem solving skills.
• Proven experience managing multifunctional and/or multinational projects.
• In depth knowledge of quality responsibilities, systems, and standards.
• Willingness to relocate internationally for career development opportunities within a global organization.
• Demonstrates Reckitt values: Achievement, Teamwork, Entrepreneurship, and Commitment.
• The skills for success.
• Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

5 years required

Skills:

Automation, Software Testing, Python, English

Job type:

Full-time

• Master/Bachelor s Degree in Computer Science, Computer Engineering or related subject area.
• Experience 5+ years in software testing.
• Shown knowledge and experience in the fundamental of software testing, testing concept, method, automation test implementation and test tools.
• Solid Understanding of Robot framework, Cucumber and Python programming.
• Experience of performance testing and tools.
• Experienced in the Cloud technology.
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Proficient in English for both spoken and written.
• Skill for writing clean, readable code and reusable components.
• Self-motivated, pressure-tolerant, and result oriented personality with innovation.
• Good communication and interpersonal skills.
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

1 year required

Skills:

Quality Assurance, Assurance, Data Analysis, English

Job type:

Full-time

• Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
• Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
• Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
• Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
• Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
• Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go live within the targeted timeframe.
• Deliver process/product/guideline training to new joiners.
• Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
• Minimum QualificationsCompletion of Bachelor's degree or above.
• Proficiency in English and Thai as working languages.
• 1 year of experience in Quality Analyst/Quality Assurance, particularly in search engine evaluation.
• Familiarity with search engines, social media algorithms, and SEO.
• Demonstrated computer proficiency with Office software.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Automation, Linux

Job type:

Full-time

• Implementation and operational maintenance of performance measurement tools.
• Proposing alternative or complementary solutions and contributing to the performance strategy with the tech lead.
• Ensuring product and technical upgrades.
• Providing support and guidance to teams in scripting, executing tests, and analyzing results.
• Contributing to the automation of performance tests through the software factory.
• Documentation: user guides, onboarding materials, and operational manuals..
• Neoload.
• Ready API: Service V.
• Gitlab CI/ Automatisation.
• AWS.
• Linux.
• Dynatrace.
• Jira/Confluence.
• QualificationsBachelor's or Master's degree in Computer Science, Software Engineering or a related field.
• At least 5 years of experience in a similar role.
• Neoload certification.
• Ability to develop and run a comprehensive performance test.
• Ability to develop and run mocks for API.
• Strong analytical skills and attention to detail to identify and troubleshoot performance issues.
• Collaborative mindset and ability to work effectively with cross-functional teams, including developers, testers, and operations.
• Additional Information This position is based in Bangkok and reports locally, with a dotted-line reporting relationship to the management team in France..
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Experience:

5 years required

Skills:

Electrical Engineering, English

Job type:

Full-time

• Lead Automation Strategy: Develop and implement automation improvement plans aligned with global standards.
• Drive Digital Transformation: Integrate smart technologies (IoT, AI, predictive analytics) to optimize performance.
• Ensure Cybersecurity Compliance: Apply ISA/IEC 62443 standards to safeguard Operational Technology systems.
• Champion Sustainability: Implement automation solutions that reduce energy consumption and support environmental goals.
• Manage Full Project Lifecycle: Oversee FAT, SAT, commissioning, and validation protocols for automation systems.
• Collaborate Across Functions: Work with IT, engineering, and operations to ensure seamless integration.
• Build Capability: Train and mentor teams on advanced automation technologies.
• Support Site Standards: Ensure adherence to automation and integration standards when working with capital engineering and external contractors.
• Execute Validation Protocols: Assist in developing and executing FAT, SAT, commissioning, and Computerized System Validation (CSV) protocols related to process automation and control systems.
• Minimize Downtime: Supervise processing machines and equipment to reduce downtime while maintaining safety and quality standards.
• The experience we're looking for.
• Bachelor s degree in Electrical, Mechatronics, Automation, or related engineering field.
• Minimum 5 years of experience in automation systems maintenance and project management within manufacturing environments.
• Strong knowledge of PLC, SCADA, and industrial control systems, including FAT, SAT, commissioning, and Computerized System Validation (CSV).
• Familiarity with ISA/IEC 62443 cybersecurity standards and Operational Technology best practices.
• Experience with Industry 4.0 technologies such as IoT, AI, and predictive analytics is an advantage.
• Excellent communication and leadership skills, with ability to collaborate across IT, engineering, and operations teams.
• Fluent in Thai and good command of English (spoken and written) for local and global coordination.
• The skills for success.
• Technical Expertise: Strong knowledge of automation systems, control strategies, and industrial standards (ISA/IEC 62443).Problem-Solving & Analytical Thinking: Ability to diagnose complex issues and implement effective solutions quickly.Project Management: Skilled in planning, executing, and monitoring automation projects within timelines and budgets.Leadership & People Management: Capable of leading cross-functional teams and influencing stakeholders.Communication Skills: Clear and effective communication in English, both written and verbal, for collaboration across global teams.Attention to Detail: Ensuring accuracy and compliance in automation processes and documentation.Health & Safety Awareness: Commitment to maintaining safety standards in all automation activities.Adaptability & Continuous Learning: Ability to embrace new technologies and drive innovation in automation.Customer Focus: Understanding internal and external customer needs to deliver high-quality solutions.Financial Acumen: Ability to manage budgets and optimize costs in automation projects.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

5 years required

Skills:

Compliance, Project Management, SAP, English

Job type:

Full-time

• OPERATIONS MANAGEMENT.
• Oversee day-to-day operations related to the e-commerce business, including order fulfillment, returns management, and ad-hoc support.
• Monitor the KPI performance of all online orders, both internal and platforms related.
• Ensure the e-commerce platform s technical functionality aligns with operational processes.
• TEAM LEADERSHIP & COLLABORATION.
• Collaborate with commercial, warehouse, and supply chain teams to ensure smooth operation.
• Work closely with marketing, merchandising, and IT teams to support campaign execution, promotional activities, and product launches.
• Lead operational meetings, review KPIs, and provide insights on ways to optimize processes and resolve operational bottlenecks.
• Share knowledge, train or mentor colleagues and 3PL to maintain high operational standards.
• Maintain strong relationships with 3PL and partners involved in the supply chain.
• PERFORMANCE TRACKING & REPORTING.
• Develop and maintain key performance indicators (KPIs) to measure the efficiency of operations.
• Analyze operational data to identify trends, potential risks, and opportunities for improvement.
• Provide regular reports and actionable insights to senior management regarding operational performance, challenges, and customer satisfaction metrics.
• Assist in managing budgets, cost controls, and forecasting for operational activities.
• PROCESS IMPROVEMENT & EFFICIENCY.
• Identify and implement operational process improvements on regular basis.
• Collaborate with IT and product teams to troubleshoot and resolve technical or operational challenges on timely manner.
• Leads the implementation of new e-commerce technologies, tools, platforms and operational improvement project.
• COMPLIANCE & REGULATION.
• Ensure compliance with internal compliance, local regulations/laws and industry standards related to ECOM operations.
• Bachelor s degree in business, E-Commerce, Supply Chain Management, or a related field. Master s degree is a plus.
• 5+ years of experience in e-commerce operations, preferably within the fashion retail industry/FMCG or third parties logistics service providers industry.
• Languages Proficiency in Thai and English (both spoken and written) at Business Level.
• Experience in a project management with a focus on ECOM operational excellence.
• Tech-Savvy, familiarity with e-commerce platforms (e.g., Shopee, Lazada, TikTok), inventory/warehouse/ transport management systems (SAP, WMS, TMS, Integrators such as Cresco/Interpret), and business intelligence tools (e.g., Power BI, Excel, SQL, KIBANA).
• Manage Relationship and Diversity.
• AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
• CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
• BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
• JOB TITLE: Snr Specialist, eCOM Outbound and Return BRAND: LOCATION: Bangkok TEAM: Supply Chain & Sourcing STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 538228 DATE: Feb 27, 2026

Experience:

2 years required

Skills:

Social media, SEO, Data Analysis, English

Job type:

Full-time

• Bachelor's degree or higher or minimum 1 to 2 years of relevant working experience.
• Proficient in the local language and excellent English skills.
• Familiarity with search engines, social media algorithms, and SEO.
• Strong capacity to learn and understand new concepts.
• Preferred Qualifications:Proficiency in common office software and search engine-related experience preferred.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Overseas work or training experience is beneficial.
• Background in Quality Assurance (QA), particularly in search engine evaluation.
• Job Information
• Trust & Safety
• Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
• TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Perform daily audit on internal system;.
• Provide analysis of errors and feedback to respective team.
• Work with training team to align policy understanding of QA and labelers.
• Provide support on Policy/Quality related questions on ad-hoc basis.
• Responsible in guiding new joiners in order to achieve ramp up target.
• Work closely with Safety Specialist in order to provide feedback on quality.
• Identify potential errors in policy and correct them in time.
• Conduct quality meeting with the team to analyze errors.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum QualificationsCompletion of Bachelor's Degree.
• Possesses good interpersonal skills.
• Fluent in Thai is required as the role requires handling Thai content; fluent in English is also required as it is the working language.
• Preferred QualificationsMinimum 1 year working experience as Quality Assurance Analyst.
• Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
• Strong attention to details and ability to work independently.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Compliance, Assurance, Automation

Job type:

Full-time

• Design and maintain automated test frameworks and pipelines.
• Collaborate with cross-functional teams to ensure testability and quality from design to release (functionalities, data and infrastructure).
• Perform hands-on testing (manual and automated) for complex features and integrations.
• Analyze test results, identify root causes, and drive continuous improvement.
• Ensure compliance with industry standards and internal quality metrics.
• Advocate for quality across the SDLC and participate in release planning.
• Mentor QA engineers, fostering a culture of ownership and excellence.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field.
• 5+ years of experience in software quality assurance or test engineering.
• Proven experience leading QA teams or initiatives.
• Strong knowledge and hands-on experience in QA methodologies, tools, and processes.
• Proficiency in test automation tools (e.g. Playwright, Cucumber, Postman).
• Experience with CI/CD pipelines and version control systems (e.g., GitLab, GitLab Pipeline).
• Familiarity with performance, cyber security, and API testing.
• Excellent analytical, communication, and leadership skills.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

8 years required

Skills:

Assurance, Compliance, Automation

Job type:

Full-time

• Define and implement quality assurance strategies across projects.
• Lead and mentor QA engineers, fostering a culture of ownership and excellence.
• Design and maintain automated test frameworks and pipelines.
• Collaborate with cross-functional teams to ensure testability and quality from design to release.
• Perform hands-on testing (manual and automated) for complex features and integrations.
• Analyze test results, identify root causes, and drive continuous improvement.
• Ensure compliance with industry standards and internal quality metrics.
• Advocate for quality across the SDLC and participate in release planning.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field.
• 8+ years of experience in software quality assurance or test engineering.
• Proven experience leading QA teams or initiatives.
• Strong knowledge of QA methodologies, tools, and processes.
• Proficiency in test automation tools (e.g. Playwright, Cucumber, Postman, Terraform Test).
• Experience with AWS, CI/CD pipelines and version control systems (e.g., GitLab, GitLab Pipeline).
• Familiarity with performance, security, and API testing.
• Excellent analytical, communication, and leadership skills.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

5 years required

Skills:

Project Management

Job type:

Full-time

• Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
• 5 years of experience in managing warehousing and supply chain operations.
• 5 years of experience working with, supervising, and managing third-party logistics relationships.
• Master's degree in Business Administration, or a related field.
• 5 years of experience analyzing data and generating business insights to guide business decisions.
• Experience with Data Center logistics or Warehouse operations.
• Ability to work independently and as part of a cross-functional team.
• Ability to apply structured thinking and logic to work and provide solutions to issues.
• A problem isn t truly solved until it s solved for all. That s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you ll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
• In this role, you will be the leader of how Google enhances daily logistics processes while incorporating current industry standards and best practices. You will be responsible for driving continuous process improvement recommendations, managing the implementation of changes within operations, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for the Google Cloud Logistics, evaluate operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements.
• The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
• We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
• Own the day-to-day logistics operations management of multiple data center locations.
• Create, lead, and support cross-functional company initiatives/projects.
• Manage Third-party logistics partners with associates on their teams dedicated to our account. Manage and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements. Drive alignment and prioritization of initiatives in a fluid environment.
• Manage quarterly budgets, invoice control, and capital improvement projects within your locations. Manage relationships with multiple internal customers at data centers.
• Recognize improvement opportunities to the cost or quality of services to be provided. Prepare documented business case, present the business case to the peers and management for approval, and provide ongoing project management.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

5 years required

Skills:

Compliance, Automation, Software Testing, English

Job type:

Full-time

• Maintaining automated code and scripts to ensure reliability and alignment with evolving requirements.
• Monitoring automated test results and ensuring all tests consistently pass before release, investigating and fixing failures promptly.
• Driving improvements in test coverage, stability, and execution speed to reduce defects and increase delivery confidence.
• Ensuring traceability between requirements, test cases, and automated scripts for completeness and compliance.
• You will lead defining testing scenarios and estimating effort to fulfill customer requirements. We work closely as a team to set timeframes for assigned user stories and establish clear outcomes that align with business objectives. You will review scenarios and test cases with junior team members to ensure high-quality test code and adherence to engineering guideline. We continuously work to identify and implement any improvements to improve team/operational efficiency. And You will be responsible to drive them to achieve efficiencies and results. Qualifications & Experience: Master/Bachelor s Degree in Computer Science, Computer Engineering or related or a related field.
• Experience 5+ years in testing fundamentals, automation, and QA tools.
• Proven knowledge and experience in software testing fundamentals, testing concept, method, automation test implementation and test tools.
• Proven understanding of Robot framework, Cucumber and Python programming.
• Experience of performance testing and automation frameworks.
• Experienced in the Cloud technology.
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Proficient in English for both spoken and written.
• Skill for writing clean, readable code and reusable components.
• Self-motivated, pressure-tolerant, and result oriented personality with innovation.
• Good communication and interpersonal skills.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsBachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
• Preferred QualificationsPrior experience in content moderation, AI, or technical writing teams is a plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

3 years required

Skills:

Assurance, Quality Assurance, Compliance

Job type:

Full-time

• Lead the hotel s Quality Assurance function, promoting a service culture rooted in Thai hospitality and Four Seasons luxury standards.
• Serve as the internal ambassador for Four Seasons service standards, Forbes Travel Guide criteria, LQA protocols, and STM practices across all areas.
• Coach employees to reinforce service behaviors that reflect the essence of Four Seasons Bangkok s guest journey.
• Champion Glitchology, knowledge testing, and continuous learning initiatives to maintain service excellence and consistency.
• Quality Standards & Compliance.
• Develop and maintain property specific quality standards and SOPs that align with Four Seasons brand while reflecting the operational needs of an urban resort setting.
• Ensure all departments adhere to Benchmark standard testing, Forbes and LQA service requirements.
• Support leaders in embedding quality systems into daily operations, ensuring alignment with health & safety, environmental, and corporate compliance frameworks.
• Audit & Performance Monitoring.
• Lead regular property-wide inspections and audits throughout all service areas.
• Oversee preparation for Forbes Travel Guide and LQA assessments, ensuring readiness, team confidence, and post assessment action plans.
• Manage ongoing internal and external quality assessments (through consistency of standard testing) with a focus on service consistency and continuous improvement.
• Monitor performance trends and benchmark results against other Four Seasons properties in the region.
• Guest Feedback & Data Analysis.
• Analyze guest feedback from Qualtrics, LQA, online reviews, and daily glitches to identify trends, opportunities, and training needs.
• Evaluate Bangkok specific guest expectations (e.g., wellness driven experiences, cultural immersion, river centric activities) to improve guest journey touchpoints.
• Lead full Guest Journey Cycle reviews including arrivals via car/boat, wellness flows, restaurant experiences, and riverside interactions and translate insights into improvement plans.
• Present regular quality performance updates and trend reports to the Planning Committee.
• Cross Department Collaboration.
• Partner with leaders across all departments to enhance service delivery and operational quality.
• Collaborate with Learning & Development to align training programs with real time operational needs and quality goals.
• Maintain communication systems such as quality committees, daily briefings, and monthly quality reviews.
• Corrective Actions & Continuous Improvement.
• Guide departments in creating and executing action plans following audits, inspections, or guest feedback.
• Identify best practices from Four Seasons properties globally and adapt them to the cultural and operational context of Four Seasons Bangkok.
• Lead quality-improvement workshops and service-behavior calibration sessions tailored to Bangkok s diverse and sophisticated guest demographic.
• Initiate improvements in hotel systems, communications, and service flow to enhance guest satisfaction and operational efficiency.
• Training & Development Support.
• Partner with Learning & Development to provide specialized training aligned with Forbes, LQA, and Four Seasons Bangkok service expectations.
• Maintain a strong Designated Trainer program, supporting trainers in delivering consistent and effective standards-based learning.
• Conduct Forbes/LQA simulations, service refreshers, and skill based workshops focused on the unique guest journey of Four Seasons Bangkok.
• Measure training effectiveness through behavioral observations, performance metrics, and guest sentiment analysis.
• Compliance.
• Adhere to Four Seasons Work Rules and Standards of Conduct as outlined in EmPact.
• Ensure all quality related practices comply with local regulations and Four Seasons global guidelines.
• Bachelor s degree in Hospitality Management or related field preferred.
• 3-5 years of experience in Quality Assurance or operations within luxury hospitality.
• Strong familiarity with Forbes Travel Guide, LQA, and Four Seasons core standards.
• Proven skills in data analysis, guest feedback interpretation, and performance monitoring tools (e.g., Qualtrics.
• Confident communicator with strong facilitation, coaching, and presentation skills.
• Demonstrated ability to collaborate across diverse operational teams.
• High level of organization, attention to detail, and passion for luxury service.
• Understanding of cultural nuances and guest expectations specific to the Bangkok market.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Experience:

2 years required

Skills:

Quality Assurance, Assurance, HACCP

Job type:

Full-time

• Bachelor s degree in Environmental Science, Food Safety, Hospitality Management, or related field.
• Minimum 2-4 years of experience in hygiene, quality assurance, sustainability, or food safety within hospitality or food service.
• Experience in luxury or upscale hospitality environments is an advantage.
• Knowledge of HACCP, GMP, ISO standards, and local health regulations.
• Ability to lead cross-functional teams and drive culture change.
• Additional InformationComplex Roles and Responsibilities for Anantara Riverside Bangkok Resort and Avani+ Riverside Bangkok Hotel.