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Job type:
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- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.The Door Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start.
5 days ago
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Senior Guest Service Agent - General Job Description and duties.
Overview:Senior Guest Service Agents are responsible for providing excellent customer service to guests in a hotel or resort setting. They are the face of the organization and must be able to handle a variety of tasks, from checking guests in and out to providing information about the hotel and its services. Senior Guest Service Agents must be able to handle customer complaints and provide solutions in a timely manner.
Common Responsibilities:
• Greet and check-in guests
• Answer questions about the hotel and its services
• Handle customer complaints
• Provide solutions to customer issues
• Process payments
• Ensure guest satisfaction
• Maintain a clean and organized work area
• Follow safety and security protocols
• Monitor guest activity
• Assist with other duties as needed
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