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Skills:

Quality Assurance, Assurance, Product Development

Job type:

Full-time

• Manage quality assurance (Legality. Food safety, Quality) for products especially Own Brand products, including legalization and specifications, within CP AXTRA Policies and Procedures, and National Standards.
• Manage special projects of Supplier development, Traceability, Improved product quality, Product development for Sustainability and Environment friendly products.
• SPECIFIC DUTIES AND RESPONSIBILITIES.
• Supplier Assessment (Supplier Due Diligence Process).
• Conduct supplier assessment and audit to identity the potential problems on the factory before they affect quality and consumer safety of the products.
• Issue NC reports including suggestion to supplier then monitor their correction.
• Monitoring supplier quality performance and report to department manager.
• Enforce supplier compliance standards for regular audits and visit and assessments of suppliers to ensure they meet sourcing legal requirements, product quality and safety and on-going supplier management.
• Provide proper training courses to enhance the capability of suppliers.
• Product Development.
• Screening and testing proposed products to ensure the expected quality and consumer safety.
• Develop specifications of Formula, Processing, Packaging, Analysis, Shelf-Life, Storage & Transit, MSDS etc.
• Ensure the products are complied with Thai Regulations. Any benefits claimed are supported by reliable data.
• Validate first production at factory to ensure quality and correctness of product as agreed sample.
• Conduct the Product Monitoring Program (PMP) to ensure the quality of product is maintained properly by supplier and complied with regulation.
• Complaint Handling & Management of incidents / product withdrawal / product recall.
• Ensure that all customer complaints are dealt in the proper way to the satisfaction of the customer, company, and legally acceptable.
• Co-ordinate with key persons at HO, DC and Stores to action in case of incidents, withdrawal.
• Follow-up and monitoring effectiveness of corrective actions /preventive actions according to procedure and continuous improvement by work closely with supplier team to ensure that all sites follow standard and law.
• Management & Investigation E2E store compliant and customer complaint with Supplier, Office service, customer.
• service, buyer follow timeline as policy (SLA hrs: for find out root cause & set preventive actions ensure not repleted.
• Supplier development, Traceability, Sustainability and Environmentally friendly products.
• Conduct supplier development programs to ensure that the CP AXTRA policies on best practices in business, social and environment are well understood, implemented and maintained on the suppler site and along the supply chain.
• Develop and maintain policies and procedures related to factory standard, product quality, safety, and legal compliance these policies effectively across the organization and provide training and guidance to suppliers involved factory standard, product handling and storage. Gathering all necessary information, analyzing and collaborating with cross functions to help recommend better factory compliance on quality legal and safety.
• Encourage the commercial team to develop and promote green products.
• Support CP Axtra sustainability team and activities (Supplier awards in HORECA, Provide Sustainability info).
• Co-ordinate with external regulation units to integrate projects, follow up laws that benefit or impact to company.
• EDUCATION.
• Graduate of Bachelor Degree of Food Science, Food Engineer, Science or Higher.
• EXPERIENCE.
• 3-5 years in retail/wholesale modern trade business, Manufacturing in quality management in food industry, Familiarity with food regulations and experience working with regulatory affairs teams to ensure compliance with local standard of factory and product.
• TECHNICAL.
• Experience on product testing and quality assurance system.
• Strong quality management (End to End), Able to develop factory standard (GMP, HACCP) with supplier.
• Strong quality system and site & product legal.
• Strong analytical, problem-solving, and project management skills.
• COMPETENCY.
• Knowledge of standards, product regulations and trading laws.
• Fluent in computer skills i.e. Word, Excel, PowerPoint, Power Bl.
• Car drive / Have car.

Skills:

Quality Assurance, Assurance, Safety Management, English

Job type:

Full-time

• To monitoring all stores in area of responsibility by focusing on quality, food safety and good practice handing.
• Manage both internal and external audits for all stores in area of responsibility that all stores meet standard requirement, CP Axtra s standard and Food Safety Management System (FSMS).
• KPI achievement collaborate closely with store s operation to reduce complaints and non-conformity regarding to quality and food safety arising from the store s operati ...
• Instructive to store s operation related to customer complaints, product recall, product knowledge, regulation and handing etc.
• Prepares the quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes.
• Prepare and submit reports pertaining to quality and food safety status and relay to management, including attending area s meetings with operation teams.
• Meet quality control and assurance financial objective by estimating requirements, preparing and annual budget, scheduling expenditures, analyzing variances, initiating corrective action.
• Any assignment may be applied as require.
• Provide training and refreshment to store s operation regarding regulation, and quality management systems such as GMP/GHP, HACCP, ISO 22000 and good practice handling to ensure those will be maintained and continual improvement.
• Highly organized, methodical professional with the experience necessary to take products to the next level in terms of quality, safety, security and accuracy.
• Able to alert CP Axtra s stores related to product and food safety crisis, situation and surveillance.
• Report problems or concerns to senior management immediately.
• Knowledge GMP/GHP, HACCP and ISO 22000 are required.
• Risk assessment.
• Strong leadership and able to make an immediate decision to prevent company s reputation as priority.
• Good interpersonal skills both with internal and external relationships.
• Good communication both Thai and English.
• Computer and presentation skill are needed.
• Quality and Food Safety Awareness.
• Certifications of GMP/GHP, HACCP and ISO 22000 are required.
• Certification of internal quality accredit is required (Assessor/Lead Assessor license).
• Assessment and audit skill.
• Knowing food law and compliance.
• Understand and prepare the documents for quality management systems, revision and up to date.
• High responsibility and on time duty.
• Able to work under pressure.
• Able to travel upcountry or on assignment.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.

Skills:

Quality Assurance, Assurance, Formula

Job type:

Full-time

• Conduct supplier assessment and audit to identify the potential problems on the factory before they affect quality and consumer safety of the products.
• Issue NC reports including suggestion to supplier then monitor their correction.
• Monitoring supplier quality performance and report to department manager.
• Provide proper training courses to enhance the capability of suppliers.
• Product Development.
• Screening and testing proposed products to ensure the expected quality and consumer safety.
• Develop specifications of Formula, Processing, Packaging, Analysis, Shelf-Life, Storage & Transit, MSDS, etc.
• Ensure the products are complied with Thai Regulations. Any benefits claimed are supported by reliable data.
• Validate first production at factory to ensure quality and correctness of product as agreed sample.
• Conduct the Product Monitoring Program (PMP) to ensure the quality of product is maintained properly by supplier and complied with regulation.
• Complaint Handling & Management of incidents / product withdrawal / product recall.
• Ensure that all customer complaints are dealt in the proper way to the satisfaction of the customer, company, and legally acceptable.
• Ensure complaints are recorded and investigated, and informed to all concerned persons including supplier.
• Co-ordinate with key persons at HO, DC and Stores to action in case of incidents, withdrawal or recall.
• Issue NC report with suggestions to responded person and monitor their corrective actions.
• Supplier development, Traceability, Sustainability and Environmental friendly products.
• Conduct supplier development programs to ensure that the CP AXTRA policies on best practices in business, social and environment are well understood, implemented and maintained on the supplier site and along the supply chain.
• Encourage the commercial team to develop and promote green products.
• Support Makro sustainability team and activities (Supplier awards in HORECA, Provide Sustainability info).
• Coordinate with external regulation units to integrate projects, follow up laws that benefit or impact to company.
• Graduate of Bachelor Degree of Science/Engineer or Higher.
• 2-5 years in retail/wholesale modern trade business or FMCG.
• Authoritative, Decisive, Self-motivated, Goal/ Result, People-Oriented, Trustworthy, can work under pressure. Highly organized and systematic..
• Strong interpersonal / Creative/ Independent/ Communication/ Proactive & Positive attitude.
• Experience on product testing and quality assurance system.
• Knowledge of standards, product regulations and trading laws.
• Fluent in computer skills i.e. Word, Excel, PowerPoint.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Assurance, eCommerce, Legal, English

Job type:

Full-time

• Grow the local moderation quality assurance team and oversee their day-to-day operation for Ecommerce business.
• Work with vendors to ensure quality targets are met by providing training programs and quality related refresher.
• Lead a multi-language moderation QA team and act as the main point of contact for quality assurance and content quality assessment tasks.
• Continuously evaluate outcomes, propose improvements for auditing procedures, and ensure a high level of productivity and quality.
• Develop and maintain QA programs complementary to the quality system, corporate objectives and policies.
• Report, analyse, and provide insights on our quality process.
• Provide reports and support the Moderation QA Manager.
• Responsible for localizing working processes and strategies, solving content concerns for local users with cross-functional teams such as content operations, product, engineering, legal and public relations.
• Bachelor s Degree or equivalent education/experience, advanced degree is preferred.
• 2+ years experience working on content quality, safety or policy in a major tech or media company.
• Recent and minimum 2+ years experience as Team Lead/Quality Manager/ Technical Lead.
• Great people management skills and currently managing large multicultural teams with diverse skills.
• Deep understanding of e-commerce compliance requirements and internet governance management.
• Demonstrate good judgment, training and management skill.
• Fluent in Thai is required as the role requires communication with the Thai market and fluency in English is also required as it is the working language.